At a Glance
- Tasks: Lead a vibrant team to deliver exceptional dining experiences and keep the restaurant buzzing.
- Company: Join Gourmet Burger Kitchen, part of the dynamic Boparan Restaurant Group.
- Benefits: Enjoy 50% off meals, exclusive discounts, flexible hours, and career growth opportunities.
- Other info: Join a supportive team that values integrity, hard work, and community.
- Why this job: Be a hospitality superstar and make every guest's experience unforgettable.
- Qualifications: Passion for customer service and previous leadership experience in hospitality.
The predicted salary is between 24000 - 30000 £ per year.
Do you thrive in a fast-paced environment, love delivering exceptional service, and enjoy leading a team? Gourmet Burger Kitchen (GBK) is looking for a strong Front of House Team Leader to help create amazing guest experiences and support our restaurant operations.
What You’ll Be Doing:
- Lead by Example: Motivate and support your team to deliver outstanding service, ensuring every guest leaves with a smile.
- Deliver Exceptional Hospitality: Ensure every guest receives a warm welcome, seamless service, and a memorable dining experience.
- Support the Management Team: Take charge in the absence of the Restaurant Manager, keeping things running smoothly and efficiently.
- Keep Things Flowing: Manage bookings, oversee table service, and maintain a great atmosphere throughout busy shifts.
- Training & Development: Help train and develop team members, ensuring they have the skills and confidence to succeed.
- Maintain Standards: Uphold GBK’s high service and cleanliness standards, ensuring a safe and enjoyable environment for both guests and the team.
What You Bring:
- Customer Service Passion: A natural people person who loves engaging with guests and making their experience special.
- Leadership Skills: Previous experience in a hospitality or restaurant setting, with the ability to inspire and guide a team.
- Problem-Solving Mindset: Ability to stay calm and think on your feet during busy service periods.
- Organisational Flair: Great attention to detail to manage shifts, team performance, and restaurant flow effectively.
- Energy & Enthusiasm: A positive, can-do attitude that keeps the team motivated and guests happy.
What’s in It for You:
- Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
- Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
- Get Paid When You Need It with Wage Stream, offering access to advanced pay.
- Refer Friends and Earn with our bonus scheme.
- Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
- Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.
Ready to Lead the Front of House? If you’re a hospitality superstar with a passion for service and leadership, we’d love to hear from you! Apply now to join Gourmet Burger Kitchen as our new Front of House Team Leader and help us create unforgettable dining experiences.
Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment. At BRG, we live by our core values:
- Honest – Acting with integrity in everything we do.
- Hardworking – Giving our best, every day.
- Hungry – Always striving for growth and excellence.
- Heart – Caring deeply about our people, our guests, and our communities.
Gourmet Burger Kitchen (GBK) at Brighton is a popular destination for burger lovers, offering a variety of handcrafted gourmet burgers made with high-quality ingredients.
Team Leader in Brighton employer: GBK Brighton
At Gourmet Burger Kitchen (GBK), we pride ourselves on being an exceptional employer, offering a vibrant work culture that values passion for service and teamwork. Located in the bustling city of Brighton, our Front of House Team Leader role provides not only competitive benefits like 50% off meals and flexible working opportunities but also a clear path for career growth within our expanding hospitality group. Join us to lead a dedicated team in creating unforgettable dining experiences while enjoying a supportive environment that truly cares about your development and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Brighton
✨Tip Number 1
Get to know the company culture! Before your interview, check out GBK's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or solved a problem under pressure. These examples will help you shine during the interview and demonstrate your fit for the Team Leader role.
✨Tip Number 3
Dress to impress but keep it casual! You want to look professional while still fitting into the restaurant's relaxed atmosphere. A smart-casual outfit can show that you respect the interview process while being true to the GBK style.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Team Leader in Brighton
Some tips for your application 🫡
Show Your Passion:Let your love for hospitality shine through in your application. We want to see how you connect with people and create memorable experiences, so share any relevant stories that highlight your customer service skills.
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Team Leader role. Highlight your leadership experience and any times you've motivated a team or handled busy shifts like a pro!
Craft a Personal Cover Letter:Your cover letter is your chance to speak directly to us! Use it to explain why you're excited about leading our Front of House team and how you embody our core values. Keep it friendly and genuine!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at GBK!
How to prepare for a job interview at GBK Brighton
✨Know the Company Inside Out
Before your interview, take some time to research Gourmet Burger Kitchen and its values. Understand their commitment to exceptional service and how they strive to create memorable dining experiences. This will not only show your enthusiasm but also help you align your answers with their core values.
✨Showcase Your Leadership Skills
As a potential Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Highlight how you can inspire others to deliver outstanding service, just like GBK expects.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to stay calm under pressure. Think of specific scenarios where you had to manage a busy shift or resolve a guest complaint. Practising these responses will help you articulate your thought process clearly during the interview.
✨Bring Your Energy and Enthusiasm
GBK is looking for someone with a positive, can-do attitude. During the interview, let your passion for hospitality shine through. Be engaging and enthusiastic about the role, as this will resonate well with the interviewers and reflect the energy they want in their Front of House Team Leader.
