Front of House Team Member
Front of House Team Member

Front of House Team Member

Full-Time 11 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Greet guests, take orders, and ensure a fantastic dining experience.
  • Company: Join the vibrant team at Gourmet Burger Kitchen (GBK).
  • Benefits: 50% off meals, exclusive discounts, flexible hours, and career growth.
  • Why this job: Be part of a fun environment while serving delicious gourmet burgers.
  • Qualifications: Great attitude, people skills, and a love for teamwork.
  • Other info: Opportunities for career development in a growing hospitality group.

The predicted salary is between 11 - 16 £ per hour.

Join the GBK Front of House Team! Do you have a passion for people and a love for delivering outstanding customer service? Gourmet Burger Kitchen (GBK) is searching for enthusiastic Front of House team members to join our vibrant crew. If you’re ready to bring your energy and hospitality skills to help create memorable dining experiences, this is the perfect role for you!

What You’ll Be Doing:

  • Warm Welcomes: Greet every guest with a smile, making them feel valued and excited to dine at GBK.
  • Seamless Service: Take orders, serve food, and ensure that each guest enjoys their meal in a friendly, efficient manner.
  • Menu Mastery: Know our menu inside out, helping guests choose the perfect burger and sides to match their tastes.
  • Attention to Detail: Keep the dining area clean, tidy, and welcoming, ensuring that every table is ready for the next guest.
  • Teamwork: Collaborate with the kitchen staff to deliver orders quickly and efficiently, ensuring our guests always receive the best service.

What You Bring:

  • Experience: Previous experience in a customer-facing role is a plus, but a great attitude is essential.
  • People Skills: You’re friendly, approachable, and enjoy making people’s day better.
  • Energy & Enthusiasm: You thrive in a busy environment and love the hustle and bustle of a lively restaurant.
  • Team Spirit: You’re a team player who works well with others and understands the importance of collaboration.
  • Flexibility: You’re adaptable and ready to step in wherever needed to keep things running smoothly.

What’s in It for You:

  • Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
  • Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
  • Stock up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
  • Get Paid When You Need It with Wage Stream, offering access to advanced pay.
  • Refer Friends and Earn with our bonus scheme.
  • Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
  • Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.

Ready to Join the GBK Family? If you’re passionate about delivering top-notch service and creating unforgettable dining experiences, we want to hear from you! Apply now to become a Front of House team member at Gourmet Burger Kitchen and help us continue serving up smiles and the best burgers in town.

Front of House Team Member employer: GBK Bluewater

Gourmet Burger Kitchen (GBK) is an exceptional employer that prioritises a vibrant work culture and the well-being of its team members. With flexible working opportunities, generous discounts, and a strong commitment to career development, GBK fosters an environment where employees can thrive while delivering outstanding customer service. Join us at our Bluewater location, where you can be part of a passionate team dedicated to creating memorable dining experiences in a lively atmosphere.
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Contact Detail:

GBK Bluewater Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Get to know the GBK vibe! Before your interview, pop into one of our restaurants and soak up the atmosphere. This will help you understand our culture and give you some great talking points when you meet the team.

✨Tip Number 2

Show off your people skills! During your interview, share stories about how you've made someone's day better in previous roles. We love hearing about your passion for customer service and how you connect with guests.

✨Tip Number 3

Be ready to demonstrate your energy and enthusiasm! We want to see that you thrive in a busy environment. Bring that lively spirit to your interview and let us know how you handle the hustle and bustle of a restaurant.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to get noticed by our hiring team. Plus, it shows you’re serious about joining the GBK family and ready to bring your A-game to our Front of House team.

We think you need these skills to ace Front of House Team Member

Customer Service
Communication Skills
Teamwork
Attention to Detail
Adaptability
Menu Knowledge
Energy and Enthusiasm
People Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about making people’s dining experiences memorable.

Be Personable: Use a friendly tone in your application. Remember, we’re looking for team members who are approachable and enjoy interacting with guests, so let your personality come across in your writing!

Highlight Relevant Experience: If you’ve got any previous experience in customer-facing roles, make sure to mention it! Even if it’s not directly related, any experience that showcases your people skills and teamwork will be a plus.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from the GBK team!

How to prepare for a job interview at GBK Bluewater

✨Know the Menu Inside Out

Before your interview, take some time to familiarise yourself with GBK's menu. Being able to discuss the different burgers and sides will show your enthusiasm for the role and help you connect with the interviewers.

✨Show Off Your People Skills

During the interview, demonstrate your friendly and approachable nature. Share examples of how you've made someone's day better in previous roles. This will highlight your passion for customer service, which is key for a Front of House team member.

✨Emphasise Team Spirit

Talk about your experiences working in a team environment. Mention specific instances where collaboration led to success, as teamwork is crucial in a busy restaurant setting like GBK.

✨Bring Energy and Enthusiasm

Make sure your excitement for the role shines through during the interview. Show that you thrive in a lively atmosphere and are ready to contribute positively to the team. A great attitude can set you apart from other candidates!

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