Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead exciting projects from start to finish, ensuring customer success and value.
- Company: Join GBG, a leader in digital identity verification with over 30 years of experience.
- Benefits: Enjoy a diverse workplace, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team focused on innovation and excellence.
- Why this job: Make a real impact by enabling safe digital lives for genuine people everywhere.
- Qualifications: Proven project management skills and a knack for engaging stakeholders.
The predicted salary is between 50000 - 60000 £ per year.
About GBG
Enabling safe and rewarding digital lives for genuine people, everywhere. We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us, our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.
About the team and role
The GBG team develops a variety of software solutions to help companies in the data acquisition, decision making and fraud detection processes. The Professional Services team provide delivery services to support software project implementation and customer advisory to ensure optimal use of GBG software and solutions.
The Role
As a Project Manager in our Professional Services team, you will lead the delivery of customer implementations and revenue‑driving projects from kick‑off to completion. You will coordinate cross‑functional teams, manage client stakeholders, and ensure projects are delivered on time, within scope, and within budget, while maintaining a strong focus on customer outcomes, commercial performance and time to revenue.
What you will do:
- Drive the end‑to‑end delivery of customer implementations and commercial projects, ensuring outcomes that accelerate customer value and support revenue recognition.
- Coordinate internal teams, partners, and client stakeholders to ensure alignment, clarity of ownership, and timely execution across all phases of the project lifecycle.
- Define project scope, success criteria, and delivery plans in collaboration with Sales, Pre‑Sales & Professional Services, ensuring feasibility and commercial viability.
- Develop and maintain detailed project plans, including timelines, resource plans, and delivery documentation across Confluence, Jira, and other internal systems.
- Proactively manage scope, timelines and budgets - ensuring commercial accuracy and protecting project margins while maintaining strong customer relationships.
- Identify, assess, and mitigate delivery risks to stakeholders to safeguard customer outcomes and internal targets.
- Lead customer communications, providing clear, consistent updates on progress, risks, dependencies, and commercial considerations.
- Escalate issues and unblock delivery challenges by engaging the right internal leaders and stakeholders at the right time.
- Champion delivery excellence and repeatability, contributing to process improvements, playbooks, and best practices across the Professional Services team.
- Act as the primary point of accountability for project success, ensuring that customer expectations are met or exceeded while maintaining a strong focus on speed‑to‑value and speed‑to‑revenue.
Skills we’re looking for:
- Systematic and process orientated with a proven track record of managing projects through to completion to plan.
- Proven experience of working with ambiguity and change, with the ability to adapt plans once they are in flight.
- Strong customer orientation and ability to respond to frequent demands of multiple customers and channels.
- Track record of engaging stakeholders at all levels, with the influencing skills to have a strong impact on the success of GBG.
To find out more
As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers. Unleash your potential and be part of our mission to power safe and rewarding digital lives.
Project Manager (3957) employer: GBG
Contact Detail:
GBG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager (3957)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Project Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to project management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your skills in project management tools like Jira and Confluence during interviews. We want to see how you’ve used these tools to drive projects to success, so be ready to share specific examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our mission at GBG.
We think you need these skills to ace Project Manager (3957)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Project Manager role. Highlight your experience in managing projects, especially those that involve cross-functional teams and customer implementations. We want to see how your skills align with our mission at GBG!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to deliver projects on time and within budget. Use metrics where possible to quantify your success. This helps us see the impact you've made in previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and ensure your language is straightforward. We appreciate clarity as much as you do, especially when it comes to project management!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can easily find all the details about the position and our company there!
How to prepare for a job interview at GBG
✨Know Your Project Management Tools
Familiarise yourself with tools like Confluence and Jira, as they are crucial for the role. Be ready to discuss how you've used these platforms in past projects to manage timelines and resources effectively.
✨Demonstrate Customer Focus
Prepare examples that showcase your strong customer orientation. Think about times when you’ve gone above and beyond to meet client needs or how you’ve handled challenging stakeholder relationships.
✨Showcase Your Adaptability
The role requires managing ambiguity and change, so be prepared to share experiences where you successfully adapted project plans on the fly. Highlight your problem-solving skills and how you keep projects on track despite challenges.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing project updates or risks. Good communication is key in this role, so think about how you can convey complex information simply and effectively.