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For Companies At a Glance
- Tasks: Engage with clients, promote products, and support external sales teams daily.
- Company: GBG empowers genuine people with digital access to opportunities through innovative technology.
- Benefits: Enjoy a diverse workplace, career growth opportunities, and a supportive team environment.
- Why this job: Join a mission-driven team focused on making a positive impact in the digital world.
- Qualifications: Target-driven mindset, strong communication skills, and a passion for client success are essential.
- Other info: We value diversity and inclusivity; adjustments for interviews are available upon request.
The predicted salary is between 28800 - 43200 £ per year.
About GBG
Enabling safe and rewarding digital lives for genuine people, everywhere. We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us, our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.
About the team
UK Direct is a highly driven and successful business unit consisting of around 14 team mates. Roles range from new starter Inside Customer Executives all the way through to Senior Business Development Managers. The BU is sectorised across Retail and business services (Finance, Logistics, Utility, Insurance and many more). This gives team mates the opportunity to specialise and grow within their career.
The role
The internal sales function will report to the Direct Sales Team Manager and focus on supporting and selling alongside an aligned external Account Managers. Maintaining a high level of end user client contact, the internal role will also build close relationships with an aligned external sales Network to develop new opportunities and support in the administration of accounts within a defined set of customers. This relationship will become vital to the success of both the internal and external sales team.
What you will do
- Speaking daily with the external account management team
- Promoting products within the Location Intelligence product portfolio
- Organising meetings with Existing Clients and Prospective ones
- Retaining and Growing the book of existing renewal accounts
- Identifying risk in the aligned renewal accounts and helping to retain the clients business
- Work within a target driven team
- Qualifying incoming Marketing sales leads, directing as appropriate
- Utilise the systems and tools to identify new opportunities in addition to maintaining an up to date customer record and forecast
What are we looking for
- Experience of working within a target driven/performance-led business
- An individual who is interested in developing a career in sales in a client centric and high activity environment
- A good communicator, both orally and written
- Experience in IT/Enterprise software would be an advantage but not compulsory
- Detail conscious and committed to keeping accurate and up-to-date records
- A motivated person, who is reliable and driven by success, reward and recognition
- An individual who can show business and commercial awareness, entrepreneurial and a strong team player
To find out more
As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers. Unleash your potential and be part of our mission to power safe and rewarding digital lives.
Inside Customer Success Executive (3834) employer: GBG
Contact Detail:
GBG Recruiting Team
behired@gbgplc.com
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Customer Success Executive (3834)
✨Tip Number 1
Familiarise yourself with GBG's Location Intelligence product portfolio. Understanding the products you'll be promoting will not only boost your confidence but also help you engage more effectively with clients and prospects.
✨Tip Number 2
Network with current employees on platforms like LinkedIn. This can give you insights into the company culture and expectations, plus it might even lead to a referral which can significantly increase your chances of landing the job.
✨Tip Number 3
Prepare to discuss your experience in a target-driven environment during the interview. Be ready to share specific examples of how you've met or exceeded targets in previous roles, as this aligns closely with what GBG is looking for.
✨Tip Number 4
Showcase your communication skills by preparing thoughtful questions for your interviewers. This demonstrates your interest in the role and helps you stand out as a motivated candidate who is eager to learn and grow within the company.
We think you need these skills to ace Inside Customer Success Executive (3834)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Inside Customer Success Executive position. Tailor your application to highlight relevant experiences that align with these aspects.
Highlight Relevant Experience: Emphasise any previous experience in sales, particularly in a target-driven environment. If you have worked with IT or enterprise software, make sure to mention this as it could give you an edge.
Showcase Communication Skills: Since the role requires strong communication skills, provide examples in your CV or cover letter that demonstrate your ability to communicate effectively, both orally and in writing.
Express Motivation and Team Spirit: Convey your motivation for the role and your ability to work well within a team. Use specific examples to illustrate how you have contributed to team success in the past.
How to prepare for a job interview at GBG
✨Understand the Company Mission
Before your interview, make sure you understand GBG's mission to enable safe and rewarding digital lives. Familiarise yourself with their technology and how it impacts identity and address verification. This will show your genuine interest in the company and its goals.
✨Demonstrate Your Communication Skills
As a Customer Success Executive, strong communication is key. Prepare to showcase your verbal and written communication skills during the interview. You might be asked to explain complex concepts simply, so practice articulating your thoughts clearly.
✨Highlight Relevant Experience
Even if you don't have direct experience in IT/Enterprise software, think about transferable skills from previous roles. Be ready to discuss how your background in a target-driven environment can contribute to the success of the team at GBG.
✨Show Your Team Spirit
GBG values teamwork, so be prepared to discuss examples of how you've successfully collaborated with others in the past. Highlight any experiences where you supported colleagues or contributed to a team goal, as this will resonate well with the interviewers.
