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- Tasks: Lead exciting projects that enhance digital lives and drive customer success.
- Company: Join a mission-driven tech company focused on genuine digital access for all.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for personal growth.
- Other info: Be part of a diverse team with a commitment to inclusivity and career development.
- Why this job: Make a real impact by delivering innovative solutions that empower people everywhere.
- Qualifications: Project management experience and strong communication skills are essential.
The predicted salary is between 50000 - 60000 £ per year.
Enabling safe and rewarding digital lives for genuine people, everywhere. We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us, our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.
About the team and role
The GBG team develops a variety of software solutions to help companies in the data acquisition, decision making and fraud detection processes. The Professional Services team provide delivery services to support software project implementation and customer advisory to ensure optimal use of GBG software and solutions.
The Role
As a Project Manager in our Professional Services team, you will lead the delivery of customer implementations and revenue‑driving projects from kick-off to completion. You will coordinate cross‑functional teams, manage client stakeholders, and ensure projects are delivered on time, within scope, and within budget, while maintaining a strong focus on customer outcomes, commercial performance and time to revenue.
What you will do
- Drive the end‑to‑end delivery of customer implementations and commercial projects, ensuring outcomes that accelerate customer value and support revenue recognition.
- Coordinate internal teams, partners, and client stakeholders to ensure alignment, clarity of ownership, and timely execution across all phases of the project lifecycle.
- Define project scope, success criteria, and delivery plans in collaboration with Sales, Pre‑Sales & Professional Services, ensuring feasibility and commercial viability.
- Develop and maintain detailed project plans, including timelines, resource plans, and delivery documentation across Confluence, Jira, and other internal systems.
- Proactively manage scope, timelines and budgets - ensuring commercial accuracy and protecting project margins while maintaining strong customer relationships.
- Identify, assess, and mitigate delivery risks to stakeholders to safeguard customer outcomes and internal targets.
- Lead customer communications, providing clear, consistent updates on progress, risks, dependencies, and commercial considerations.
- Escalate issues and unblock delivery challenges by engaging the right internal leaders and stakeholders at the right time.
- Champion delivery excellence and repeatability, contributing to process improvements, playbooks, and best practices across the Professional Services team.
- Act as the primary point of accountability for project success, ensuring that customer expectations are met or exceeded while maintaining a strong focus on speed‑to‑value and speed‑to‑revenue.
Skills we’re looking for
- Systematic and process orientated with a proven track record of managing projects through to completion to plan.
- Proven experience of working with ambiguity and change, with the ability to adapt plans once they are in flight.
- Strong customer orientation and ability to respond to frequent demands of multiple customers and channels.
- Track record of engaging stakeholders at all levels, with the influencing skills to have a strong impact on the success of GBG.
As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.
Unleash your potential and be part of our mission to power safe and rewarding digital lives.
Project Manager employer: GBG Plc
Contact Detail:
GBG Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills as a Project Manager can drive customer value and support revenue recognition. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Project Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Project Manager role. Highlight your experience in managing projects, especially those that align with our mission of enabling safe digital lives. We want to see how your skills can help us drive customer value!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your project management prowess. Use metrics where possible to show how you’ve successfully delivered projects on time and within budget. We love numbers that tell a story!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. Make it easy for us to see why you’re the perfect fit for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our culture and values while you’re at it!
How to prepare for a job interview at GBG Plc
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with your past projects. Be ready to discuss specific examples where you successfully managed project delivery, handled budgets, and engaged stakeholders. This will show that you have the experience they’re looking for.
✨Understand Their Mission
GBG is all about enabling safe and rewarding digital lives. Research their technology and how it impacts identity verification. Being able to articulate how your skills align with their mission will demonstrate your genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions about how you would handle ambiguity and change in projects. Think of examples where you adapted plans mid-project and how you communicated those changes to stakeholders. This will highlight your problem-solving skills and adaptability.
✨Showcase Your Customer Focus
Since the role emphasises strong customer orientation, prepare to discuss how you’ve built relationships with clients in the past. Share stories that illustrate your ability to meet or exceed customer expectations, as this will resonate well with their values.