At a Glance
- Tasks: Lead exciting projects that enhance digital lives and drive customer success.
- Company: Join a forward-thinking tech company dedicated to inclusivity and innovation.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for personal growth.
- Other info: Be part of a diverse team with a commitment to excellence and career advancement.
- Why this job: Make a real difference by managing impactful projects in a dynamic environment.
- Qualifications: Experience in project management and strong communication skills are essential.
The predicted salary is between 50000 - 60000 £ per year.
Enabling safe and rewarding digital lives for genuine people, everywhere. We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us, our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.
About the team and role
Professional Services
The GBG team develops a variety of software solutions to help companies in the data acquisition, decision making and fraud detection processes. The Professional Services team provide delivery services to support software project implementation and customer advisory to ensure optimal use of GBG software and solutions.
The Role
As a Project Manager in our Professional Services team, you will lead the delivery of customer implementations and revenue‑driving projects from kick-off to completion. You will coordinate cross‑functional teams, manage client stakeholders, and ensure projects are delivered on time, within scope, and within budget, while maintaining a strong focus on customer outcomes, commercial performance and time to revenue.
What you will do
- Drive the end‑to‑end delivery of customer implementations and commercial projects, ensuring outcomes that accelerate customer value and support revenue recognition.
- Coordinate internal teams, partners, and client stakeholders to ensure alignment, clarity of ownership, and timely execution across all phases of the project lifecycle.
- Define project scope, success criteria, and delivery plans in collaboration with Sales, Pre‑Sales & Professional Services, ensuring feasibility and commercial viability.
- Develop and maintain detailed project plans, including timelines, resource plans, and delivery documentation across Confluence, Jira, and other internal systems.
- Proactively manage scope, timelines and budgets - ensuring commercial accuracy and protecting project margins while maintaining strong customer relationships.
- Identify, assess, and mitigate delivery risks to stakeholders to safeguard customer outcomes and internal targets.
- Lead customer communications, providing clear, consistent updates on progress, risks, dependencies, and commercial considerations.
- Escalate issues and unblock delivery challenges by engaging the right internal leaders and stakeholders at the right time.
- Champion delivery excellence and repeatability, contributing to process improvements, playbooks, and best practices across the Professional Services team.
- Act as the primary point of accountability for project success, ensuring that customer expectations are met or exceeded while maintaining a strong focus on speed‑to‑value and speed‑to‑revenue.
Skills we’re looking for
- Systematic and process orientated with a proven track record of managing projects through to completion to plan.
- Proven experience of working with ambiguity and change, with the ability to adapt plans once they are in flight.
- Strong customer orientation and ability to respond to frequent demands of multiple customers and channels.
- Track record of engaging stakeholders at all levels, with the influencing skills to have a strong impact on the success of GBG.
To find out more
As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.
To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.
Unleash your potential and be part of our mission to power safe and rewarding digital lives.
Project Manager employer: GBG Plc
Contact Detail:
GBG Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Project Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to project management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your past projects, highlight how you managed timelines, budgets, and stakeholder communications. We want to see how you’ve driven customer value and achieved success in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to enable safe and rewarding digital lives.
We think you need these skills to ace Project Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Project Manager role. Highlight your experience in managing projects, especially those that align with our mission of enabling safe digital lives. We want to see how your skills can help us drive customer value!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your project management prowess. Use metrics where possible to show how you’ve successfully delivered projects on time and within budget. We love numbers that tell a story!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. Make it easy for us to see why you’re the right fit for the role without wading through unnecessary details.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our culture and values while you’re at it!
How to prepare for a job interview at GBG Plc
✨Know the Company Inside Out
Before your interview, make sure you understand GBG's mission and values. Familiarise yourself with their technology and how it impacts digital lives. This will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Prepare for Project Scenarios
As a Project Manager, you'll need to demonstrate your ability to manage projects effectively. Prepare examples of past projects where you successfully coordinated teams, managed budgets, and delivered on time. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Stakeholder Management Skills
Highlight your experience in engaging stakeholders at all levels. Be ready to discuss how you've influenced decisions and navigated challenges in previous roles. This is crucial for demonstrating your fit for a role that requires strong customer orientation and communication skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, project management tools they use, or how they measure success in their projects. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.