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For Companies At a Glance
- Tasks: Lead the design and development of our Salesforce platform while collaborating with a dynamic team.
- Company: GBG is dedicated to enabling safe digital lives for genuine people through innovative technology.
- Benefits: Enjoy a diverse workplace, flexible work options, and opportunities for personal and professional growth.
- Why this job: Join a collaborative team focused on impactful solutions and continuous improvement in a tech-driven environment.
- Qualifications: Proven Salesforce experience, strong development skills, and leadership capabilities are essential.
- Other info: We value diversity and inclusivity, ensuring everyone feels empowered in our workplace.
The predicted salary is between 43200 - 72000 £ per year.
About GBG
Enabling safe and rewarding digital lives for genuine people, everywhere. We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us, our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.
About the team and role
The Digital Delivery team at GBG is at the heart of transforming how we work, powering the systems, data, and technology that enable our global business to grow, innovate, and serve our customers better. We’re a collaborative, product-centric team of technologists, specialists, and problem-solvers who thrive on unlocking value through modern platforms like Salesforce, Dynamics, Power BI, and automation tools. With a culture grounded in agility, transparency, and continuous improvement, we work closely with our business partners to deliver impactful solutions that make a real difference.
What you will do
- Technical Leadership & Architecture
- Serve as the technical authority and escalation point for the Salesforce platform (Sales Cloud, Service Cloud, Revenue Cloud, etc.).
- Define and maintain Salesforce architecture standards, development frameworks, and configuration governance.
- Lead technical design for integrations, automation, security models, and data flows.
- Define best practices, reusable components, and support frameworks for Salesforce.
- Evaluate Salesforce product roadmap and advise on strategic adoption of new features and releases.
- Hands-On Development & Delivery
- Actively participate in platform configuration, Flow development, Apex code, LWC, and integration work.
- Lead the implementation of scalable, high-quality solutions that meet user and business needs.
- Ensure code quality through reviews, automated testing, and best practice patterns.
- Own technical debt remediation and platform optimisation roadmap.
- Collaboration & Business Engagement
- Collaborate with Product Owners, BAs, Architects, and business stakeholders to translate requirements into scalable technical solutions.
- Partner with integration, data, and Systems teams to deliver cohesive end-to-end solutions.
- Act as Salesforce SME in cross-functional projects and governance forums.
- Liaise with Salesforce and delivery partners to optimise use of licensing, entitlements, and technical support.
- CoE Enablement & Team Development
- Define and enforce platform governance, release management, and DevOps standards.
- Provide technical coaching and guidance to developers and analysts.
- Ensure effective resource planning and workload distribution across the team.
- Report on team performance, system enhancements, and platform advancements to stakeholders.
- Support the adoption of agile delivery practices and platform KPIs.
Skills we are looking for
- Essential Skills & Experience
- Proven experience delivering complex Salesforce implementations in an enterprise environment.
- Hands-on proficiency with Sales Cloud, Service Cloud, and Revenue Cloud.
- Strong development skills: Apex, LWC, SOQL, REST APIs, Salesforce DX, and CI/CD pipelines.
- Expertise in platform security, permission sets, profiles, and roles.
- Experience with Salesforce integration patterns (API/Middleware/ETL).
- Ability to lead a Salesforce team in a collaborative and technically mature environment.
- Desirable Skills
- Salesforce Certifications: Platform Developer II, Application Architect, or System Architect.
- Experience with Revenue Cloud, CPQ or Experience Cloud.
- Familiarity with Agile frameworks and product-centric operating models.
- Prior experience consolidating multiple CRMs onto Salesforce.
What Success Looks Like
- A scalable, secure, and well-governed Salesforce platform that supports multiple business units.
- Clear technical ownership and reduced reliance on external expertise.
- Consistent, reliable delivery of new features, integrations, and enhancements.
- Reduced technical debt and improved time-to-market for business requests.
- Empowered Salesforce team operating with autonomy and best practice discipline.
To find out more
As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers. Unleash your potential and be part of our mission to power safe and rewarding digital lives.
Platform Manager - Salesforce (3858) employer: GBG Plc
Contact Detail:
GBG Plc Recruiting Team
behired@gbgplc.com
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Manager - Salesforce (3858)
✨Tip Number 1
Familiarise yourself with the latest Salesforce features and updates. Being knowledgeable about the current Salesforce product roadmap will not only help you in interviews but also demonstrate your commitment to staying ahead in the field.
✨Tip Number 2
Network with professionals in the Salesforce community. Attend local meetups or online webinars to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your hands-on experience with Salesforce by participating in relevant projects or contributing to open-source initiatives. This practical experience can set you apart from other candidates and highlight your technical skills.
✨Tip Number 4
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlight specific examples where you've led Salesforce implementations or optimised processes, as this aligns closely with the role's requirements.
We think you need these skills to ace Platform Manager - Salesforce (3858)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Platform Manager - Salesforce position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience with Salesforce implementations, particularly in enterprise environments. Mention specific projects where you've demonstrated hands-on proficiency with Sales Cloud, Service Cloud, and Revenue Cloud.
Showcase Technical Skills: Clearly outline your technical skills related to Salesforce, such as Apex, LWC, SOQL, and REST APIs. Provide examples of how you've used these skills to deliver high-quality solutions and optimise platforms.
Demonstrate Leadership Abilities: Since this role involves leading a team, include examples of your leadership experience. Discuss how you've guided teams in collaborative environments and contributed to the development of best practices and governance standards.
How to prepare for a job interview at GBG Plc
✨Showcase Your Salesforce Expertise
Make sure to highlight your hands-on experience with Salesforce, especially with Sales Cloud, Service Cloud, and Revenue Cloud. Be prepared to discuss specific projects where you led complex implementations and how you tackled challenges.
✨Demonstrate Technical Leadership
Since the role requires technical leadership, share examples of how you've guided teams in previous roles. Discuss your approach to defining architecture standards and best practices, and how you've fostered a collaborative environment.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past experiences where you had to make critical decisions regarding platform governance, integration, or security models, and be ready to explain your thought process.
✨Emphasise Agile Methodologies
Given the emphasis on agile delivery practices, be prepared to discuss your experience with agile frameworks. Share how you've implemented agile methodologies in your previous roles and how it has improved team performance and project outcomes.
