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For Companies At a Glance
- Tasks: Lead revenue operations across EMEA/APAC, driving pipeline management and deal execution.
- Company: Join GBG, a leader in digital identity verification with over 30 years of experience.
- Benefits: Enjoy a diverse workplace, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by optimising revenue processes and collaborating with global teams.
- Qualifications: Proven experience in revenue operations and strong Salesforce expertise required.
- Other info: Be part of a dynamic team focused on continuous improvement and innovation.
The predicted salary is between 43200 - 72000 £ per year.
About GBG
Enabling safe and rewarding digital lives for genuine people, everywhere. We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us, our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.
About The Team And Role
The Team: Revenue Operations - EMEA/APAC. You will join a hands-on, execution-oriented Revenue Operations team that partners directly with the regional GTM organisation. The team is embedded in daily pipeline management, forecasting, deal execution, and systems enablement, while also driving the evolution of scalable processes, measurement and governance. This is a collaborative, fast-moving environment where RevOps works shoulder-to-shoulder with sellers and leaders, takes ownership of outcomes, and continuously improves how the business operates. You will also collaborate closely with global RevOps peers to ensure alignment and share best practices across regions.
The Head of Revenue Operations - EMEA/APAC is a hands-on, player-coach role with a bias for action and is responsible for both the day-to-day execution and leadership of revenue operations across the regions. Reporting to the Global Head of Revenue Operations, this role will work directly alongside the EMEA/APAC GTM organisation to support active pipeline management, deal execution, forecasting, and system usage, while also driving the ongoing evolution of scalable revenue processes, governance, and infrastructure.
This role serves as a working leader within the EMEA/APAC RevOps organisation, remaining embedded in daily GTM execution while setting standards and direction for the function. As part of a Global Revenue Operations function, this role will also partner closely with other regional RevOps leaders in order to ensure alignment to global processes, consistency in execution, and active sharing of best practices across regions. The goal is to develop and operate a best-in-class RevOps function that truly (and measurably) makes the GTM organisation more effective.
What You Will Do
- Revenue Reporting & Executive Analytics
- Provide hands-on, day-to-day support to GTM leaders and sellers for pipeline visibility, deal tracking, and reporting needs.
- Personally build, maintain, and refine operational dashboards and reports used in weekly GTM meetings, forecasting cadences, and executive reviews.
- Prepare and deliver executive readouts for regional leadership, translating data into clear insights, risks, and recommended actions.
- Incorporate real-time GTM feedback into reporting, metrics, and dashboards to improve usability and decision-making.
- Sales Process, Forecasting & Day-to-Day GTM Support
- Partner directly with regional sales leaders and sellers on active pipeline and deal execution, including opportunity structure, stage progression, and forecasting inputs.
- Develop processes required to enable efficient weekly, monthly, and quarterly forecasting cadences, ensuring deal-level accuracy, clear risk identification, and accountability.
- Provide hands-on guidance to GTM teams on sales processes, opportunity hygiene, and Salesforce usage in support of live deals.
- Identify friction in daily execution and personally drive improvements to workflows, stage definitions, handoffs, and tooling.
- Balance immediate execution support with longer-term process improvements to support scale without slowing the business.
- Technology, Data & Systems Enablement (EMEA/APAC)
- Act as a hands-on business owner for Salesforce across the region, supporting daily user needs while partnering with cross-regional and global teams to ensure scalability and operational effectiveness.
- Configure, maintain, and optimize Salesforce processes to support regional selling motions, forecasting, and administrative deal workflows.
- Work directly in systems to support GTM execution while partnering with Global RevOps and regional counterparts to align on standards and data models.
- Support GTM teams in the practical, day-to-day use of tools such as Gong, Seamless, and LinkedIn Sales Navigator, translating usage into actionable insights.
- Manage GTM tooling vendor relationships, license forecasting, renewals, and ongoing optimization of the regional RevOps technology stack.
- Contracts Administration & Deal Execution Leadership - EMEA/APAC
- Liaise and coordinate with the Customer Operations/Contracts Administration function around contracts administration.
- Serve as an active point of coordination for complex and late-stage deals, working directly with sellers and Sales Leadership to keep deals moving.
- Operate standardised contract intake workflows to support deal velocity at scale.
- Monitor contract cycle times, approval SLAs, and deal bottlenecks, taking direct action to unblock deals and reduce time-to-close.
- Develop and maintain enablement materials, documentation, and intake guidance to improve deal quality and reduce rework for GTM teams.
- Leadership & Cross-Regional Collaboration
- Lead and mentor any regional RevOps team members through direct execution, coaching, and shared ownership of outcomes.
- Lead by example, balancing individual contribution with leadership responsibilities while remaining embedded in day-to-day operations.
- Partner closely with America RevOps leader to align global processes, tools, and operating standards.
- Share best practices, lessons learned, and execution insights to support consistency and maturity across GBG's global RevOps organization.
Core Qualifications
Skills we're looking for:
- Proven experience in a senior revenue operations role with hands-on ownership of forecasting, systems, and deal execution.
- Strong Salesforce expertise with the ability to design processes and operate them day-to-day.
- Experience partnering directly with GTM teams in fast-paced, enterprise sales environments.
Preferred Qualifications
- Experience in regulated, data-driven, or transaction-based businesses.
- Demonstrated success operating as a player-coach within a growing or evolving RevOps organisation.
- Hands-on experience supporting contracts administration workflows, approvals, and complex deal execution.
Functional Competencies
- Sets a high bar for execution, owns results and learns quickly.
- Hands-On Leadership & Coaching.
- Cross-Functional Execution.
- Risk-Aware Decision Making.
- Operational Discipline.
- Continuous Improvement.
Technical Competencies
- Expert-level Salesforce and GTM technology proficiency.
- Advanced revenue analytics, forecasting, and reporting expertise.
- Strong operational execution across process development and adoption.
To find out more
As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.
To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to behired@gbgplc.com and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.
Unleash your potential and be part of our mission to power safe and rewarding digital lives.
Head of Revenue Operations (RevOps) - EMEA/APAC (3955) in London employer: GBG Plc
Contact Detail:
GBG Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Revenue Operations (RevOps) - EMEA/APAC (3955) in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already at GBG. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Dive deep into GBG's mission and values, and think about how your experience aligns with their goals in Revenue Operations.
✨Tip Number 3
Show off your skills during the interview! Bring examples of how you've tackled challenges in revenue operations before, especially around forecasting and deal execution.
✨Tip Number 4
Don’t forget to follow up! A quick thank-you email after your interview can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Head of Revenue Operations (RevOps) - EMEA/APAC (3955) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Revenue Operations role. Highlight your relevant experience in revenue operations, especially your hands-on work with forecasting and deal execution. We want to see how your skills align with our mission!
Showcase Your Salesforce Skills: Since strong Salesforce expertise is key for this role, don’t forget to mention any specific projects or achievements that demonstrate your proficiency. We love seeing how you’ve used technology to drive results in past roles!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your accomplishments and experiences. We appreciate clarity and directness!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at GBG Plc
✨Know Your Numbers
As the Head of Revenue Operations, you'll need to demonstrate a strong grasp of revenue metrics and forecasting. Brush up on your knowledge of key performance indicators (KPIs) relevant to the role, and be ready to discuss how you've used data to drive decisions in past positions.
✨Showcase Your Salesforce Savvy
Given the emphasis on Salesforce in this role, make sure you can talk about your hands-on experience with the platform. Prepare examples of how you've optimised processes or improved user experience within Salesforce, as well as any specific tools you've integrated to enhance sales operations.
✨Emphasise Collaboration Skills
This position requires working closely with various teams, so highlight your experience in cross-functional collaboration. Be prepared to share stories that illustrate how you've successfully partnered with sales leaders and other departments to achieve common goals.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle complex deals. Think through potential challenges you might encounter in the role and how you would address them, particularly around deal execution and contract administration.
