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For Companies At a Glance
- Tasks: Lead exciting projects from start to finish, ensuring customer satisfaction and commercial success.
- Company: Join a dynamic team at a forward-thinking company focused on innovation.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Be part of a diverse workplace that values inclusivity and personal development.
- Why this job: Make a real impact by driving projects that enhance customer value and boost revenue.
- Qualifications: Experience in project management and strong communication skills are essential.
The predicted salary is between 50000 - 60000 £ per year.
The Role
As a Project Manager in our Professional Services team, you will lead the delivery of customer implementations and revenue‑driving projects from kick‑off to completion. You will coordinate cross‑functional teams, manage client stakeholders, and ensure projects are delivered on time, within scope, and within budget, while maintaining a strong focus on customer outcomes, commercial performance and time to revenue.
What You Will Do
- Drive the end‑to‑end delivery of customer implementations and commercial projects, ensuring outcomes that accelerate customer value and support revenue recognition.
- Coordinate internal teams, partners, and client stakeholders to ensure alignment, clarity of ownership, and timely execution across all phases of the project lifecycle.
- Define project scope, success criteria, and delivery plans in collaboration with Sales, Pre‑Sales & Professional Services, ensuring feasibility and commercial viability.
- Develop and maintain detailed project plans, including timelines, resource plans, and delivery documentation across Confluence, Jira, and other internal systems.
- Proactively manage scope, timelines and budgets - ensuring commercial accuracy and protecting project margins while maintaining strong customer relationships.
- Identify, assess, and mitigate delivery risks to stakeholders to safeguard customer outcomes and internal targets.
- Lead customer communications, providing clear, consistent updates on progress, risks, dependencies, and commercial considerations.
- Escalate issues and unblock delivery challenges by engaging the right internal leaders and stakeholders at the right time.
- Champion delivery excellence and repeatability, contributing to process improvements, playbooks, and best practices across the Professional Services team.
- Act as the primary point of accountability for project success, ensuring that customer expectations are met or exceeded while maintaining a strong focus on speed‑to‑value and speed‑to‑revenue.
Skills We're Looking For
- Systematic and process oriented with a proven track record of managing projects through to completion to plan.
- Proven experience of working with ambiguity and change, with the ability to adapt plans once they are in flight.
- Strong customer orientation and ability to respond to frequent demands of multiple customers and channels.
- Track record of engaging stakeholders at all levels, with the influencing skills to have a strong impact on the success of GBG.
Equal Opportunity Employer
As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.
Project Manager (3957) in Chester employer: GBG Plc
Contact Detail:
GBG Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager (3957) in Chester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Project Manager role.
✨Tip Number 2
Prepare for those interviews by practising common project management scenarios. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers. This will show off your systematic approach and problem-solving skills!
✨Tip Number 3
Don’t forget to research the company culture and values! We want to see how you align with our focus on customer outcomes and commercial performance. Tailor your responses to reflect that understanding during interviews.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Project Manager (3957) in Chester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Project Manager role. Highlight your experience in managing projects, especially those that align with customer implementations and revenue-driving initiatives. We want to see how your skills match what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to deliver projects on time and within budget. Use metrics where possible to show how you’ve driven customer value and commercial performance in past roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role. Remember, clarity is key in project management!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at GBG Plc
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've managed in the past. Be ready to discuss specific examples of how you drove delivery, managed budgets, and coordinated teams. This will show your potential employer that you have the hands-on experience they’re looking for.
✨Demonstrate Your Customer Focus
Highlight your ability to maintain strong customer relationships throughout the project lifecycle. Prepare examples where you’ve gone above and beyond to meet client expectations or resolve issues. This will illustrate your commitment to customer outcomes, which is crucial for the role.
✨Be Ready for Scenario Questions
Expect questions about how you would handle ambiguity and change. Think of situations where you had to adapt your plans on the fly and be prepared to explain your thought process. This will showcase your problem-solving skills and adaptability, both key traits for a Project Manager.
✨Showcase Your Communication Skills
As a Project Manager, clear communication is vital. Be prepared to discuss how you keep stakeholders informed and engaged throughout a project. Share examples of how you’ve successfully navigated complex communications, as this will demonstrate your ability to lead and influence effectively.