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- Tasks: Support project delivery, scheduling jobs, and ensuring excellent customer service.
- Company: Join a dynamic team at GBE Converge, focused on fire, security, and data infrastructure.
- Benefits: Enjoy a collaborative work environment with opportunities for training and development.
- Why this job: Be part of impactful projects while enhancing your skills in a fast-paced setting.
- Qualifications: Strong communication, organisational skills, and experience in coordination roles are essential.
- Other info: This role is based in Gloucester with potential travel to client sites.
The predicted salary is between 28800 - 43200 £ per year.
As the Project Coordinator , you will support the Projects team on all aspects of project delivery , including project control , procurement , commissioning/Testing and handover, ensuring excellent customer service and project compliance is achieved.
Duties and Responsibilities
- Scheduling jobs with customers, ensuring that the client is notified of the attendance by telephone and email
- Communicating with clients
- Daily communication with Engineers and Project Managers to ensure works are completed in an efficient and timely manner
- Proactively scheduling Engineers to ensure resource is used effectively i.e.: using locations, skills matrix and customer request
- Ordering materials and accessing equipment for works using simPRO, following internal process
- Assisting with project works
- Booking training for engineers in line with the training matrix and as directed by Line Managers by liaising with external providers and internal colleagues
- Ensuring all relevant job paperwork is completed correctly to be sent out to customers and processed for invoicing
- Raising work orders and purchase orders, using simPRO and associated paperwork, as requested by Line Managers
- Requesting permits as required for sites works , by following each customer \’s permitting system
- Processing Engineers\’ times sheets and completing overtime claims form for management to approve
- Completing vetting requests as required for specific sites
- Where applicable , participating in client reviews and meetings
- Accurately and efficiently receiving and logging customer enquiries using simPRO
- Responding to customer queries and enquiries, ensuring they are dealt with in a timely manner and in line with customer SLA\’s and escalating to the relevant person when required
- Communicating with internal colleagues to enable shared resource where required
- Any other duties as outlined by line manager/project manager and Operations Manager
No job description can be entirely comprehensive , and the jobholder will be expected to adapt and carry out such other duties as may be required from time to time, on the understanding that they will be within the individual\’s remit and capability , and consistent with the status and responsibilities of the role within the business.
Person Specification
- Excellent interpersonal and communication skills, both written and verbal
- Excellent organisational and prioritisation skills, with the ability to multi-task and problem solve
- Works well under pressure
- Excellent attention to detail
- Good knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) and confident using IT software
- Willingness to learn new systems and technologies in a fast past environment
- Previous experience in a coordination role
- Previous experience of working within the fire, security and or data infrastructure industries
- Previous experience using a field management system
We are an equal opportunity employer and value diversity . All employment is decided on the basis of qualifications , merit and business needs
Working Conditions
This role is based in our open plan office in Gloucester. Due to the nature of this position, it can be expected that there will be extended periods of time spend using Display Screen Equipment. On occasion, there may be the need to travel to our other offices or clients\’ sites.
Group Compliance
As part of the companies compliance to The Health & Safety at Work Etc Act 1974, ISO9001 for Quality , ISO14001 for Environmental and ISO27001 for Information Technology , there are several key objectives that are issued each year upon management review that we expect all staff to work towards in order for the company to meet these objectives and include but are not limited to:
- Compliance to all legislative and British Standard requirements
- Compliance to associated accreditation bodies schemes from NSI, BAFE, LPCB, FIA and others as required
- Maximise customer satisfaction with the services provided by GBE Converge
- Working to reduce, renew and recycle any waste on and off our sites including our offices
- Protect the environment and ensure use of toxic materials is avoided where possible
- Work to best safe practice and ensure actions do not cause harm unto themselves or others
- Employees will not tamper with any issued PPE or plant machinery that it may cause harm unto themselves or others
- Ensure all minimum training requirement are met in compliance with the relevant ISO standards
- Ensure that any Information Technology ‘incidents\’ are effectively reported and resolved in a timely fashion (internally or externally)
- Maintain clear desk and screen at all times
- Compliance to ensure no deliberate breaches in security information and/ or systems
#J-18808-Ljbffr
Project Coordinator - 324GBE employer: GBE Converge
Contact Detail:
GBE Converge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Coordinator - 324GBE
✨Tip Number 1
Familiarise yourself with simPRO, the field management system mentioned in the job description. Understanding how to navigate and utilise this software will give you a significant advantage during the interview process.
✨Tip Number 2
Brush up on your communication skills, as daily interaction with clients and team members is crucial for this role. Practising clear and concise communication can help you stand out as a candidate who can effectively manage relationships.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will show that you can handle the fast-paced environment described in the job listing.
✨Tip Number 4
Research the fire, security, and data infrastructure industries to understand current trends and challenges. Being knowledgeable about the industry will help you engage in meaningful discussions during interviews and show your genuine interest in the role.
We think you need these skills to ace Project Coordinator - 324GBE
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project coordination, particularly in scheduling, communication, and customer service. Use specific examples that demonstrate your organisational skills and ability to multi-task.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your previous experience aligns with the responsibilities listed in the job description, such as using field management systems and coordinating with engineers.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively communicated with clients and team members in past positions. Highlight any experience you have in managing customer queries.
Highlight Technical Proficiency: Mention your proficiency in Microsoft Office and any experience with IT software or field management systems like simPRO. If you have experience in the fire, security, or data infrastructure industries, be sure to include that as well.
How to prepare for a job interview at GBE Converge
✨Showcase Your Communication Skills
As a Project Coordinator, you'll need excellent interpersonal skills. During the interview, demonstrate your ability to communicate clearly and effectively, both verbally and in writing. Share examples of how you've successfully communicated with clients or team members in past roles.
✨Highlight Your Organisational Abilities
This role requires strong organisational and prioritisation skills. Be prepared to discuss how you manage multiple tasks and deadlines. You could mention specific tools or methods you use to stay organised, such as project management software or scheduling techniques.
✨Demonstrate Problem-Solving Skills
The ability to problem-solve under pressure is crucial for this position. Think of a time when you faced a challenge in a previous role and explain how you approached it. This will show your potential employer that you can handle the demands of the job.
✨Familiarise Yourself with Relevant Software
Knowledge of Microsoft Office and field management systems like simPRO is essential. Before the interview, brush up on these tools and be ready to discuss your experience using them. If you have any certifications or training, make sure to mention those as well.
