DXC Technology in London seeks a Continual Service Improvement & Service Quality Lead to shape CSI strategy and the Quality Management System. You will own the CSI Register, drive improvement programs and ensure ISO 9001 and ISO/IEC 20000-1 alignment using ITIL 4 practices.
Collaborating with Security, Risk and Compliance teams, you will report metrics to senior leadership, develop governance dashboards, and guide cross-functional teams to achieve measurable service quality improvements.
Senior CSI & Service Quality Lead (ISO & ITIL) employer: GBA5 EntServ UK Limited
As a Senior VMware Engineer at our company, you will be part of a dynamic and innovative team that thrives on collaboration and technical excellence. With flexible hybrid working arrangements and a strong focus on ongoing learning and development, we provide a supportive environment where your skills can flourish. Join us in Erskine or Newcastle to work with cutting-edge technologies while enjoying clear pathways for career progression in a mission-driven setting.
