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- Tasks: Provide hands-on support for desktops, laptops, and VDI systems.
- Company: Join DXC Technology, a people-first company with a collaborative culture.
- Benefits: Enjoy flexible work hours, training opportunities, and a supportive team.
- Why this job: Make a real difference by solving tech issues and supporting users directly.
- Qualifications: Experience in desktop support and a proactive attitude are essential.
- Other info: Opportunity for career growth and the chance to work on-site in Southampton.
The predicted salary is between 30000 - 42000 £ per year.
At DXC Technology, we are people first. We have a flexible, autonomous, and open work culture. It is successful because we have character: we are proactive, collaborative, and ambitious; we find solutions, set standards, and make things happen. We are focused on the future, so we keep our employees at the cutting-edge of their fields with personalized training programs. At DXC, you will find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do.
We are currently looking for a Desktop Support Engineer to support one of our clients based on-site in Southampton. This is a full-time position working a 37.5-hour week Monday to Friday. The ideal candidate will be required to have a flexible approach as overtime and on-call duties may be required. Due to the nature of our client's work, the successful candidate will need to obtain SC Security Clearance.
Responsibilities:- Desktop / Laptop / VDI build, configuration, deployment to end users
- Software installation / deployment
- Asset and peripheral deployments
- In-depth investigation into issues
- Work as part of a support team with laptop, desktop and VDI terminals support calls
- Hardware installation / upgrade / break fix for desktop, laptop, and server
- Smartphone support (Android)
Onsite Desktop Support Engineer employer: GBA5 EntServ UK Limited
Contact Detail:
GBA5 EntServ UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Desktop Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at local tech meetups. We all know that sometimes it’s not just what you know, but who you know that can land you that Desktop Support Engineer role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and common support scenarios. We recommend practising with friends or using mock interviews to get comfortable discussing your experience with desktop and laptop support.
✨Tip Number 3
Show off your problem-solving skills during the interview! Be ready to share specific examples of how you’ve tackled issues in the past. We want to see your proactive approach in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Onsite Desktop Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Desktop Support Engineer role. Highlight any relevant technical skills, especially in desktop/laptop support and software deployment, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your proactive and collaborative nature aligns with our culture at DXC Technology.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love candidates who can demonstrate their ability to investigate and resolve problems effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at GBA5 EntServ UK Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills related to desktop and laptop support. Be ready to discuss your experience with hardware installation, software deployment, and troubleshooting. Having specific examples of past issues you've resolved will show that you're proactive and capable.
✨Show Your Collaborative Spirit
Since the role involves working as part of a support team, highlight your ability to collaborate effectively. Prepare examples of how you've worked with others to solve problems or improve processes. This will demonstrate that you fit well into their people-first culture.
✨Flexibility is Key
Given the need for a flexible approach, be prepared to discuss your availability for overtime and on-call duties. Show that you're adaptable and willing to go the extra mile when needed. This can set you apart from other candidates.
✨Understand the Importance of Security Clearance
Since obtaining SC Security Clearance is a requirement, make sure you understand what this entails. Be ready to discuss your background and any relevant experience that would help you secure this clearance. This shows that you're serious about the role and understand its responsibilities.
