At a Glance
- Tasks: Monitor network performance and troubleshoot incidents in a dynamic environment.
- Company: Join DXC Technology, a leader in enterprise tech and innovation.
- Benefits: Flexible work model, inclusive culture, and opportunities for professional growth.
- Other info: Ideal for graduates and early-career applicants looking for hands-on experience.
- Why this job: Kickstart your tech career while making a real impact on network operations.
- Qualifications: Basic knowledge of networking concepts and a proactive attitude to learn.
The predicted salary is between 22050 - 26950 £ per year.
- Job
- Description: Junior NOC Engineer
Location: Hampshire (shift-based, including a 24x7 rota) DXC Technology is committed to building diverse, inclusive teams.
We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates.
We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone.
Due to the nature of the work and the customers we support, the successful candidate must hold active DV security clearance and be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role, and have the right to work in the United Kingdom.
Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations.
Key Responsibilities
- Monitor network performance, availability and alerts across the managed estate.
- Triage network events and complete initial diagnosis of incidents.
- Resolve routine issues and elevate complex incidents to Level 2 or Level 3 support.
- Perform scheduled health checks, daily operational tasks and basic troubleshooting.
- Create, update and track incidents and service requests using a service-management tool such as Service Now.
- Keep customers and internal stakeholders informed through clear and timely ticket updates.
- Follow DXC incident, change and problem-management processes, runbooks and security procedures.
- Assist senior engineers with network changes, implementations, testing and routine maintenance.
- Support basic configuration and physical activities, including staging and patching, where required.
- Maintain technical documentation and knowledge articles.
- Develop technical and vendor skills through training and on-the-job learning.
- What you’ll bring
- Foundational knowledge of TCP/IP, routing and switching concepts, DNS and DHCP.
- Awareness of network monitoring, alert triage and troubleshooting principles.
- Familiarity with, or willingness to learn, a service-management or ticketing platform such as Service Now.
- Clear written and verbal communication skills.
- A proactive, customer-focused approach and a strong willingness to learn.
- Ability to remain calm and methodical when responding to alerts and incidents.
- Active DV security clearance.
- A degree, diploma or equivalent qualification in Computer Science, Networking, Engineering or a related discipline, or equivalent practical experience.
- Typically 0-2 years of experience in network support, IT operations or a relevant technical environment.
- Graduates and early-career applicants are welcome.
Desirable Skills
- Exposure to Cisco, Aruba or Fortinet enterprise networking technologies.
- Awareness of ITIL practices, firewall concepts and wireless LAN technologies.
- Exposure to Microsoft Azure networking, Linux or Microsoft Visio.
- An entry-level certification such as Cisco CCNA, Aruba Associate or ITIL Foundation
At DXC Technology, we believe strong connections and community are key to our success.
Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
We’re committed to fostering an inclusive environment where everyone can thrive.
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed.
With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.
Learn more on dxc. com.
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Junior NOC Engineer employer: GBA5 EntServ UK Limited
As a Senior VMware Engineer at our company, you will be part of a dynamic and innovative team that thrives on collaboration and technical excellence. With flexible hybrid working arrangements and a strong focus on ongoing learning and development, we provide a supportive environment where your skills can flourish. Join us in Erskine or Newcastle to work with cutting-edge technologies while enjoying clear pathways for career progression in a mission-driven setting.
StudySmarter Expert Advice🤫
We think this is how you could land Junior NOC Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what GBA5 EntServ UK Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges GBA5 EntServ UK Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at GBA5 EntServ UK Limited!
✨Direct Apply to GBA5 EntServ UK Limited
Let's not forget to apply directly through the GBA5 EntServ UK Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Junior NOC Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at GBA5 EntServ UK Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at GBA5 EntServ UK Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at GBA5 EntServ UK Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
