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- Tasks: Be the go-to person for customer queries about orders and deliveries.
- Company: A leading logistics provider with a friendly team atmosphere.
- Benefits: Competitive salary, healthcare, and fun team socials.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Experience in customer service and excellent communication skills.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A logistics provider in Sutton-in-Ashfield is seeking a Warehouse Customer Service Assistant to be the main point of contact for customer queries regarding orders, deliveries, and returns. You will manage customer orders, coordinate with warehouse teams, monitor inventory, and resolve complaints.
The ideal candidate will have experience in customer service and strong communication skills. This role offers a competitive salary and benefits, including healthcare and team socials.
Warehouse Customer Service & Stock Controller in Sutton in Ashfield employer: GBA Logistics
Contact Detail:
GBA Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Customer Service & Stock Controller in Sutton in Ashfield
✨Tip Number 1
Make sure you know the ins and outs of customer service in a warehouse setting. Brush up on your communication skills, as you'll be the go-to person for queries about orders and deliveries. We want to see that you can handle complaints like a pro!
✨Tip Number 2
Network with people in the logistics industry. Attend local events or join online forums where you can connect with others in the field. We often find that personal connections can lead to job opportunities, so don’t be shy!
✨Tip Number 3
When you get an interview, prepare to discuss specific examples from your past experience. Think about times you've successfully managed customer queries or resolved issues. We love hearing real stories that showcase your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who want to make a difference in customer service.
We think you need these skills to ace Warehouse Customer Service & Stock Controller in Sutton in Ashfield
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled queries and resolved complaints in the past, so share specific examples that showcase your communication skills.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you're a great fit for the Warehouse Customer Service role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the extra step to connect their experience with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at GBA Logistics
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Warehouse Customer Service Assistant. Familiarise yourself with common customer queries related to orders, deliveries, and returns, as well as how to effectively communicate with warehouse teams.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples from your past experiences where you successfully resolved customer complaints or coordinated with teams. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Problem-Solving Abilities
Think of specific situations where you had to handle difficult customer issues or inventory discrepancies. Be ready to discuss how you approached these challenges and what solutions you implemented, as this will highlight your ability to manage complaints effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, how they handle peak times in the warehouse, or what tools they use for inventory management. This shows you’re engaged and eager to contribute.
