At a Glance
- Tasks: Manage UK and European freight operations, ensuring seamless transport solutions and exceptional service delivery.
- Company: Join a growing logistics company with a focus on operational excellence and customer satisfaction.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Opportunity to work in a high-profile role with excellent growth potential.
- Why this job: Be a key player in launching a new customer service centre and drive impactful logistics solutions.
- Qualifications: Extensive experience in logistics, freight forwarding, and strong relationship management skills.
The predicted salary is between 45000 - 55000 £ per year.
Due to continued growth and expansion within GBA Birmingham, we are seeking an experienced and commercially focused Senior European Logistics Specialist to join our Freight Services division. This is a high-profile role that combines operational excellence, customer account management, commercial pricing, and supply chain support. The successful candidate will play a key role in supporting the launch of a new customer service centre for a major client, taking ownership of the account and ensuring exceptional service delivery from day one.
The position requires a highly motivated logistics professional with extensive experience across UK domestic and European freight operations, capable of managing complex transport solutions, producing competitive quotations, supporting tender activity, and driving operational performance.
Key Responsibilities- Freight Forwarding & Transport Operations: Manage end-to-end UK domestic and European freight forwarding activities. Coordinate time-critical, dedicated, specialist transport solutions and general haulage. Ensure the seamless movement of goods across domestic and international supply chains. Monitor operational performance, service levels, and delivery compliance. Develop and maintain strong relationships with carriers, suppliers, and logistics partners.
- Commercial & Pricing: Prepare accurate and competitive UK domestic and European ad hoc quotations. Source and negotiate rates with approved carrier networks. Support strategic pricing initiatives to maximise profitability while maintaining service excellence. Analyse transport costs and identify opportunities for operational efficiencies and margin improvement.
- Supply Chain & RFQ Support: Assist the Supply Chain team with RFQ and tender submissions. Contribute to solution design, carrier selection, and pricing strategies for new business opportunities. Support contract implementation and customer onboarding projects.
- Customer Account Management: Take ownership of a key strategic customer account within the new Birmingham customer service centre. Act as the primary operational and commercial point of contact. Lead customer reviews, performance reporting, and continuous improvement initiatives. Build strong relationships to ensure long-term customer satisfaction and retention.
Senior European Logistics Specialist in Birmingham employer: GBA Logistics
At GBA Birmingham, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Senior European Logistics Specialist, you will benefit from our commitment to employee growth through continuous training and development opportunities, while also enjoying the unique advantage of working in a high-profile role that directly impacts our clients' success. Join us in our state-of-the-art customer service centre, where operational excellence meets a supportive team environment, ensuring you thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior European Logistics Specialist in Birmingham
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like GBA Logistics and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at GBA Logistics!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like GBA Logistics keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Senior European Logistics Specialist in Birmingham
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to GBA Logistics:This is your chance to really connect with the team at GBA Logistics. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at GBA Logistics
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with GBA Logistics.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show GBA Logistics that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at GBA Logistics. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
