Trial Vendor Senior Manager – Early Phase Development
Location: Westworks London. Apply only if this location is accessible to you, as relocation support is not available.
Role Type: Hybrid Working.
Salary Range: £49,140.00 - £91,260.00
Summary
When we put our heads together, we can do brilliant work. And when we do brilliant work, we can achieve remarkable things for patients as we positively transform healthcare. We are currently looking for a Trial Vendor Senior Manager to join our team focused on Early Phase Development. The main purpose of this position is to be accountable for all vendor related operational trial deliverables, according to timelines, budget, operational procedures, quality/compliance and performance standards. To collaborate with the Vendor Start‑up Manager (VSM) for the VSM’s category specific responsibilities and be responsible for all activities for which no VSM is assigned with, and for all of the service deliveries after Study Start‑up when the VSM is no longer assigned to the study.
Key Responsibilities
- Collaborate closely with the Vendor Start‑up Manager (VSM) for category‑specific responsibilities and with the study team lead and members throughout the study lifecycle.
- Review vendor‑related protocol sections during protocol development.
- Drive or support the development and completion of Study Specification Worksheet (SSW) to facilitate vendor bid processes.
- Manage vendor interfaces in cooperation with partner functions, including quote reviews and contract negotiations.
- Oversee vendor cost control, budget reviews, invoice reconciliation, and purchase order (PO) close‑out.
- Ensure vendor service excellence at the study level, meeting quality and service standards.
- Optimize study start‑up processes and manage central vendor‑related activities (e.g., site activation, supply tracking).
- Monitor vendor risk and performance using tools such as FIRST, Unified Vendor Portal (UVP), and Clinical Insights, implementing corrective actions as needed.
- Proactively manage vendor‑related risks and potential issues and implement global vendor strategy.
Essential Requirements
- Bachelor’s degree or equivalent; advanced degree preferred.
- Fluency in English (oral and written).
- Minimum of 3 years’ experience in clinical operations and vendor management processes.
- Strong knowledge of Good Practice (GxP) and International Council for Harmonization (ICH) regulations, clinical trial design, and supplier service specifications.
- Proficiency in vendor management, contracting, and site‑related collaborations, including Information Technology Service Management (UAT) for eCOA and IRT systems.
- Results‑driven with proven ability to complete projects within timelines.
- Excellent interpersonal, negotiation, problem‑solving, and communication skills in a matrixed environment.
- Demonstrated networking abilities, team collaboration, and decision‑making capabilities.
Commitment to Diversity and Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Benefits
Benefits and rewards information can be found in the Novartis Life Handbook.
Trial Vendor Senior Manager employer: GB16 (FCRS = GB016) Novartis Pharmaceuticals UK Ltd.
At Novartis, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Our commitment to employee growth is evident through comprehensive benefits, flexible working options, and a strong focus on diversity and inclusion, ensuring that every team member can thrive both personally and professionally while making a meaningful impact on global healthcare.
Contact Details:
GB16 (FCRS = GB016) Novartis Pharmaceuticals UK Ltd. Recruitment Team
