At a Glance
- Tasks: Lead innovative content production strategies and drive digital transformation in healthcare.
- Company: Join a leading global healthcare organisation committed to improving lives.
- Benefits: Competitive salary, performance bonuses, flexible working, and comprehensive wellbeing resources.
- Other info: Diverse and inclusive work environment with excellent career growth opportunities.
- Why this job: Shape the future of customer engagement and make a real impact in healthcare.
- Qualifications: Advanced degree and significant experience in marketing within the pharmaceutical industry.
The predicted salary is between 94000 - 200460 £ per year.
Salary Range: £107,940.00 - £200,460.00 Band Level 7 Job Description Summary #LI-Hybrid Location: London, UK
Ready to redefine how content is delivered across one of the world's leading healthcare organizations?
As Executive Director, Production Hub, you will shape the future of content production, adaptation, modular content operations, and production partnerships, enabling high-quality, compliant omnichannel execution across Novartis' priority International markets.
Reporting to the Head, Customer Experience & Content International, you will drive the evolution of scalable production capabilities that accelerate speed, quality, and business impact while advancing innovation through digital and Artificial Intelligence-enabled solutions.
This is also a critical leadership role, responsible for building and developing high-performing teams, fostering future talent, and serving as a strategic bridge between local markets and International marketing teams.
If you are passionate about transforming operating models, influencing senior stakeholders, and creating an environment where people and capabilities thrive, this role offers a unique opportunity to shape the future of customer engagement at scale.
Job Description Key Responsibilities
- Lead content production and adaptation strategies across International markets to drive business impact.
- Build scalable production models that deliver high-quality, compliant omnichannel customer engagement content.
- Shape and optimize a data-driven content supply chain through standardization, automation, and continuous improvement.
- Drive adoption of modular content frameworks, claims libraries, and reusable content strategies.
- Champion digital innovation and Artificial Intelligence-enabled solutions across content creation and deployment.
- Influence senior stakeholders to align priorities and accelerate execution across global and local teams.
- Develop high-performing teams and strengthen talent pipelines across geographies and disciplines.
- Act as a strategic bridge between markets and International marketing teams to enable execution excellence.
Essential Requirements
- Advanced degree in Marketing, Communications, Life Sciences, Business Administration, Digital Strategy, or a related field preferred.
- Significant experience in Marketing Content Management within the pharmaceutical industry.
- Significant multifunctional experience in pharmaceutical, healthcare, or other regulated industries.
- Significant experience across local market and above-country marketing and commercial functions.
- Demonstrated direct leadership experience, including leading large organizations and developing high-performing teams.
- Proven track record in strategic marketing, execution excellence, and large-scale business transformation.
- Deep understanding of content production, content supply chains, omnichannel engagement, content adaptation, and modular content strategies.
- Experience driving digital innovation, automation, and Artificial Intelligence-enabled capabilities within complex global matrix organizations.
Desirable Requirements
- Large market commercial experience within a pharmaceutical multinational organization.
- Experience developing and implementing best-in-class processes and operating models at scale.
Benefits
Expected Annual Base Salary Range for role: 107,940.00 - 200,460.00 GBP The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.
In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.
The rewards of being part of our team go far beyond base pay and incentives.
- insurance plans, retirement plans, wellbeing resources and global recognition programs.
- flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.
- Long-term equity awards granted at group level may also be part of your package.
Further details will be provided during the application process.
Note: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable.
A full overview of your compensation package, including any relevant collective bargaining agreement details applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process.
Commitment to Diversity & Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Skills Desired
- Brand Awareness
- Cross-Functional Collaboration
- Customer Engagement
- Customer Insights
- Data Analytics
- Digital Marketing
- Franchise Development
- Influencing Skills
- Inspirational Leadership
- People Management
- Product Positioning
- Product Roadmap
- Sales
- Stakeholder Engagement
- Stakeholder Management
Improving the lives of people living with disease takes more than innovative science.
It takes a focus on the needs of people and a community committed to meeting them.
It takes a team of people like you.
Working together.
Learning together.
Thriving together.
Discover how you can join us in changing people’s lives.
#J-18808-Ljbffr
Executive Director, Production hub in London employer: GB16 (FCRS = GB016) Novartis Pharmaceuticals UK Ltd.
At Novartis, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Our commitment to employee growth is evident through comprehensive benefits, flexible working options, and a strong focus on diversity and inclusion, ensuring that every team member can thrive both personally and professionally while making a meaningful impact on global healthcare.
Contact Details:
GB16 (FCRS = GB016) Novartis Pharmaceuticals UK Ltd. Recruitment Team
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