Project Manager - Software Implementation

Darwin is part of Mercer Marsh Benefits (MMB), a 7,000-person strong community of specialists in health, benefits, and employee wellbeing. This affords us a massive opportunity to impact the lives of tens of millions of people around the world. Darwin is changing benefits for good in eight out of the top ten technology companies in the world and has a wealth of clients across a diverse range of sectors. In fact, more than 2 million people are already using our platform. Darwin is a market-leading and specialised global platform that requires specific training and accreditation for consultants to be proficient in delivering programs and projects. Our unique and innovative SaaS (Software as a Service) platform has transformed the employee benefits industry. We are fast paced, ambitious, people-focused and on a journey to innovate and develop products that truly impact people’s lives and the market in which we operate.

The Darwin CGD Delivery team are responsible for implementing Darwin to our clients, as well as managing any changes to the clients’ requirements whilst using the platform and its services. The CGD Delivery team plays a critical role in helping our clients realise value from their investment in our technology. As a Darwin Project Manager you will be responsible for leading a project team in implementing Darwin through the full lifecycle of a project. You will be joining a fast-paced, agile work environment and will have the opportunity to work with our clients across the globe spanning multiple industries such as big tech, manufacturing, banking, legal and healthcare.

Note: This is a hybrid role that has a requirement of working at least three days a week in the London office.

We will count on you to:

• Create and maintain robust Project Plans in line with DDM, working with team members and clients to ensure all project activities are accounted for and tracked.
• Complete Projects Check Lists for phase gates and detailed tasks that need to be completed within the project lifecycle.
• Always manage and track project deliverables in line with project budget, scope and quality.
• Manage the scope of the project with the client and the internal teams in line with the signed contract.
• Support the Consultant in the design and build of solutions as agreed with the client during the scoping phase.
• Manage actions, risks, and issues ensuring the team and client are aware of progress and their responsibilities as well as ensuring any programme level risks are elevated to the Programme playbook.
• Work with the Squad Lead and Programme Manager on reporting any client escalations on extending timelines or business risk to the project.
• Take ownership of the success of the project delivery as a whole working with the Consultant and Config and QA teams.

What you need to have:

• Previous experience of project managing the delivery of Enterprise software products.
• Solid experience of managing projects, ideally multiple projects concurrently.
• A strong can-do attitude and be goal-focused.
• Strong verbal and written communication skills.
• A passion for technology and how it can influence the lives of both our clients and their employees.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer.

We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.