Health and Protection Consultant

Health and Protection Consultant

Chichester Full-Time 36000 - 60000 ยฃ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Develop and manage a portfolio of Healthcare and Protection clients while providing quality consulting advice.
  • Company: Join Mercer Marsh Benefits, a global leader in health and benefits consulting.
  • Benefits: Enjoy hybrid work flexibility, professional development opportunities, and a vibrant, inclusive culture.
  • Why this job: Make an impact by working with talented colleagues and creating innovative solutions for clients.
  • Qualifications: Financial acumen, consulting skills, and in-depth knowledge of healthcare and group risk are essential.
  • Other info: This role requires at least three days a week in the office, fostering collaboration.

The predicted salary is between 36000 - 60000 ยฃ per year.

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Health and Protection Consultant, Chichester

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Client:

Location:

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

1f2bae23fc02

Job Views:

9

Posted:

12.08.2025

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Job Description:

Description:

We are seeking a talented individual to join our Health and Benefits Consulting team at Mercer Marsh Benefits. This role will be based in London or Chichester. This is a hybrid role that has a requirement of working at least three days a week in the office.

The opportunity to join a truly global organisation that can offer excellent training and ongoing career development opportunities.

We will count on you to:

Within this role you will develop and maintain a portfolio of Healthcare and Protection clients, by providing quality consulting advice and ongoing service

  • Ensure that revenue from this portfolio is profitable and to expand business lines and service delivery where appropriate
  • Manage and develop strong client relationships and win new business
  • Work pro-actively with internal teams to deliver client expectations in line with agreed client account plans

Operational

  • Identify business opportunities from client portfolio and your own network
  • Provide a service compliant with all procedures and Mercer Code of Professional Conduct and the FCA
  • Participate in appropriate internal forums
  • Maintain required industry and technical knowledge
  • Work with support team assigned to ensurethe delivery of services to each client in line with Mercer standards
  • Compliance with Mercer and MMB systems
  • Manage client projects to successful conclusion
  • Compliance with sales process and tools
  • Where a Key Account is owned by a consultant, the consultant must adhere to all the protocols and goals as set out for the Key Accounts team

Clients

  • Retain and develop profitable client portfolio to include new clients/service lines
  • Build relationships with key decision makers
  • Win new mandates
  • Take overall responsibility for the delivery to the client of the agreed services
  • Consult with client to agree and document needs and objectives and ensure delivery of these objectives
  • Hold periodic review meetings with client
  • Client action planning in conjunction with client team
  • Manage insurer meetings with clients
  • Ensure all clients have compliant engagement documentation, in line with agreed process
  • Adhere to Mercer billing standards
  • Agree and monitor client fee and service specifications to ensure continued profitability
  • Own personal and client financial targets
  • Manage WIP & Debt

People

  • Act as role model with integrity and professionalism
  • Network with peers internally and externally
  • Maintain technical knowledge to the required standard
  • Work with client team to deliver a profitable seamless service
  • Recognise success within the client team
  • Network with peer groups internally and externally

What you need to have:

  • Financial and Commercial acumen (including fee negotiation skills)
  • Related business experience
  • Achievement orientated
  • Consulting and relationship management skills
  • Technical, product and process knowledge
  • In depth Healthcare and Group Risk knowledge is essential
  • Inter-personal, communication and time management skills
  • Working knowledge of Microsoft Office

What makes you stand out?

  • Excellent communication skills, both written and verbal
  • Attention to detail and strong organisational skills
  • Self-driven and motivated
  • A desire to provide exceptional customer service

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
  • Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one โ€œanchor dayโ€ per week on which their full team will be together in person.

Description:

We are seeking a talented individual to join our Health and Benefits Consulting team at Mercer Marsh Benefits. This role will be based in London or Chichester. This is a hybrid role that has a requirement of working at least three days a week in the office.

The opportunity to join a truly global organisation that can offer excellent training and ongoing career development opportunities.

We will count on you to:

Within this role you will develop and maintain a portfolio of Healthcare and Protection clients, by providing quality consulting advice and ongoing service

  • Ensure that revenue from this portfolio is profitable and to expand business lines and service delivery where appropriate
  • Manage and develop strong client relationships and win new business
  • Work pro-actively with internal teams to deliver client expectations in line with agreed client account plans
  • Operational

  • Identify business opportunities from client portfolio and your own network
  • Provide a service compliant with all procedures and Mercer Code of Professional Conduct and the FCA
  • Participate in appropriate internal forums
  • Maintain required industry and technical knowledge
  • Work with support team assigned to ensurethe delivery of services to each client in line with Mercer standards
  • Compliance with Mercer and MMB systems
  • Manage client projects to successful conclusion
  • Compliance with sales process and tools
  • Where a Key Account is owned by a consultant, the consultant must adhere to all the protocols and goals as set out for the Key Accounts team
  • Clients

  • Retain and develop profitable client portfolio to include new clients/service lines
  • Build relationships with key decision makers
  • Win new mandates
  • Take overall responsibility for the delivery to the client of the agreed services
  • Consult with client to agree and document needs and objectives and ensure delivery of these objectives
  • Hold periodic review meetings with client
  • Client action planning in conjunction with client team
  • Manage insurer meetings with clients
  • Ensure all clients have compliant engagement documentation, in line with agreed process
  • Financial

  • Adhere to Mercer billing standards
  • Agree and monitor client fee and service specifications to ensure continued profitability
  • Own personal and client financial targets
  • Manage WIP & Debt
  • People

  • Act as role model with integrity and professionalism
  • Network with peers internally and externally
  • Maintain technical knowledge to the required standard
  • Work with client team to deliver a profitable seamless service
  • Recognise success within the client team
  • Network with peer groups internally and externally
  • What you need to have:

  • Financial and Commercial acumen (including fee negotiation skills)
  • Related business experience
  • Achievement orientated
  • Consulting and relationship management skills
  • Technical, product and process knowledge
  • In depth Healthcare and Group Risk knowledge is essential
  • Inter-personal, communication and time management skills
  • Working knowledge of Microsoft Office
  • What makes you stand out?

  • Excellent communication skills, both written and verbal
  • Attention to detail and strong organisational skills
  • Self-driven and motivated
  • A desire to provide exceptional customer service
  • Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
  • Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one โ€œanchor dayโ€ per week on which their full team will be together in person. #J-18808-Ljbffr

    Health and Protection Consultant employer: GB035 Mercer (UK) Limited

    At Mercer Marsh Benefits, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that fosters professional development and collaboration. With a strong commitment to employee growth, our hybrid working model allows for flexibility while ensuring meaningful engagement with talented colleagues in Chichester or London. Join us to make a significant impact in the Health and Protection sector, backed by the resources of a global leader in consulting.
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    Contact Detail:

    GB035 Mercer (UK) Limited Recruiting Team

    StudySmarter Expert Advice ๐Ÿคซ

    We think this is how you could land Health and Protection Consultant

    โœจTip Number 1

    Network actively within the healthcare and benefits consulting industry. Attend relevant events, webinars, or workshops to meet professionals in the field. Building relationships with key decision-makers can give you an edge when applying for the Health and Protection Consultant role.

    โœจTip Number 2

    Stay updated on the latest trends and regulations in healthcare and group risk. This knowledge will not only help you in interviews but also demonstrate your commitment to the field and your ability to provide valuable insights to potential clients.

    โœจTip Number 3

    Prepare to discuss your experience in managing client relationships and delivering successful outcomes. Use specific examples from your past roles to illustrate your consulting skills and how you've contributed to client satisfaction and business growth.

    โœจTip Number 4

    Familiarise yourself with Mercer Marsh Benefits' values and culture. Understanding their approach to client service and employee development will help you align your responses during interviews, showcasing that you're a great fit for their team.

    We think you need these skills to ace Health and Protection Consultant

    Financial and Commercial Acumen
    Fee Negotiation Skills
    Consulting Skills
    Relationship Management Skills
    Healthcare Knowledge
    Group Risk Knowledge
    Interpersonal Skills
    Communication Skills
    Time Management Skills
    Attention to Detail
    Organisational Skills
    Microsoft Office Proficiency
    Client Project Management
    Business Development Skills
    Compliance Knowledge

    Some tips for your application ๐Ÿซก

    Tailor Your CV: Make sure your CV highlights relevant experience in healthcare and protection consulting. Emphasise your financial acumen, client relationship management skills, and any specific achievements that align with the job description.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills and experiences make you a perfect fit for the Health and Protection Consultant position, and express your enthusiasm for contributing to Mercer Marsh Benefits.

    Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as consulting, communication, and organisational skills. Provide examples of how you've successfully used these skills in previous roles.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

    How to prepare for a job interview at GB035 Mercer (UK) Limited

    โœจShowcase Your Healthcare Knowledge

    Make sure to brush up on your knowledge of healthcare and group risk. Be prepared to discuss recent trends, regulations, and how they impact clients. This will demonstrate your expertise and commitment to the role.

    โœจDemonstrate Relationship Management Skills

    Prepare examples of how you've successfully built and maintained client relationships in the past. Highlight your consulting skills and how youโ€™ve managed to win new business through effective communication and understanding client needs.

    โœจHighlight Financial Acumen

    Since financial and commercial acumen is crucial for this role, be ready to discuss your experience with fee negotiations and managing client portfolios. Use specific examples to illustrate how you've contributed to profitability in previous roles.

    โœจPrepare Questions for the Interviewers

    Think of insightful questions to ask about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

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