Employee Benefits Advisor / Consultant
Employee Benefits Advisor / Consultant

Employee Benefits Advisor / Consultant

Birmingham Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage and develop client portfolios in Group Risk and Healthcare.
  • Company: Join Mercer Marsh Benefits, a global leader in risk and employee health solutions.
  • Benefits: Enjoy professional development, supportive culture, and attractive bonuses.
  • Why this job: Build strong client relationships while making a real impact in employee benefits.
  • Qualifications: Experience in Group Risk or Employee Benefits with a focus on customer service required.
  • Other info: Hybrid role with at least three days in the office; travel may be necessary.

The predicted salary is between 36000 - 60000 £ per year.

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Employee Benefits Advisor / Consultant, Birmingham

Location: Birmingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: c568954126dc

Job Views: 7

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description:

Description:

We are seeking a talented Employee Benefits Advisor to manage and develop a portfolio of Group Risk and Healthcare clients. You will focus on ensuring clients feel supported at all times, providing advice and recommendations that meet client requirements. Through strong client relationships and business development, you will identify new opportunities and promote the wider Mercer Marsh Benefits (MMB) proposition to maximize opportunities and achieve growth targets.

This role offers an attractive bonus structure and the opportunity to operate within a large global organization that cares for and supports its employees and clients at a local level.

Based in Birmingham, Bristol, Chichester, or Bournemouth, this is a hybrid role requiring at least three days a week in the office.

Responsibilities:

  • Manage existing Group Risk and Healthcare client portfolios, providing strategic and quality consulting advice
  • Identify new opportunities and promote MMB offerings to maximize revenue and growth
  • Build and maintain strong relationships with clients, prospects, colleagues, and stakeholders
  • Provide accurate reports with renewal info, market review results, and recommendations
  • Coordinate with internal departments and insurers to ensure excellent service
  • Deliver high-quality service and advice

Requirements:

  • Experience in Group Risk, Insurance, or Employee Benefits with a focus on customer service
  • Ability to identify business needs and align products strategically
  • Self-driven, motivated, confident, and approachable
  • Willingness to travel and meet new people

Preferred:

  • Proven client retention and business development skills
  • Knowledge of employee benefit platforms

Benefits of Joining:

  • Opportunities for professional development and interesting work
  • Supportive leadership and inclusive culture
  • Career growth, benefits, and rewards to enhance well-being

Mercer Marsh Benefits helps clients manage costs, risks, and complexities of employee health and benefits. Marsh McLennan, a global leader in risk, strategy, and people, advises clients in 130 countries. For more info, visit marshmclennan.com or follow on LinkedIn and X.

Mercer, part of Marsh McLennan, is committed to diversity, inclusion, and flexible work environments. We aim to attract and retain top talent and provide reasonable adjustments for candidates with disabilities. All colleagues are expected to work at least three days per week in their local office or onsite with clients, with at least one \’anchor day\’ per week for full team in-person collaboration.

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Employee Benefits Advisor / Consultant employer: GB035 Mercer (UK) Limited

Mercer Marsh Benefits is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional development. Located in Birmingham, this role provides the unique opportunity to work within a large global organisation that values strong client relationships and encourages career growth through meaningful work and attractive benefits. With a focus on collaboration and flexibility, employees can thrive in a dynamic environment while contributing to impactful client solutions.
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Contact Detail:

GB035 Mercer (UK) Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Employee Benefits Advisor / Consultant

✨Tip Number 1

Network with professionals in the Employee Benefits sector, especially those who work at Mercer Marsh Benefits. Attend industry events or webinars to connect with potential colleagues and learn more about the company culture.

✨Tip Number 2

Familiarise yourself with the latest trends in Group Risk and Healthcare benefits. Being knowledgeable about current market conditions will help you engage in meaningful conversations during interviews and demonstrate your expertise.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed client relationships and identified new business opportunities in your previous roles. This will showcase your relevant experience and align with the job's requirements.

✨Tip Number 4

Research Mercer Marsh Benefits' offerings and be ready to suggest how you could promote these services to potential clients. Showing initiative and understanding of their products can set you apart from other candidates.

We think you need these skills to ace Employee Benefits Advisor / Consultant

Client Relationship Management
Business Development
Group Risk Knowledge
Healthcare Benefits Expertise
Insurance Industry Knowledge
Customer Service Orientation
Strategic Thinking
Communication Skills
Report Writing
Negotiation Skills
Problem-Solving Skills
Networking Abilities
Self-Motivation
Adaptability
Team Collaboration

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Employee Benefits Advisor position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

Tailor Your CV: Customise your CV to highlight relevant experience in Group Risk, Insurance, or Employee Benefits. Emphasise your customer service skills and any previous roles that demonstrate your ability to manage client relationships effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed client portfolios or identified new business opportunities in the past.

Highlight Your Soft Skills: In your application, be sure to mention soft skills such as being self-driven, motivated, and approachable. These traits are essential for building strong client relationships and will set you apart from other candidates.

How to prepare for a job interview at GB035 Mercer (UK) Limited

✨Understand the Role

Make sure you thoroughly understand the responsibilities of an Employee Benefits Advisor. Familiarise yourself with Group Risk and Healthcare concepts, as well as the specific services offered by Mercer Marsh Benefits. This will help you articulate how your experience aligns with their needs.

✨Showcase Your Client Relationship Skills

Since building strong client relationships is key in this role, prepare examples from your past experiences where you've successfully managed client portfolios or developed new business opportunities. Highlight your approach to maintaining client satisfaction and retention.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities and strategic thinking. Think about how you would handle various client situations, such as addressing a complaint or identifying new opportunities for growth.

✨Research the Company Culture

Mercer Marsh Benefits values diversity, inclusion, and a supportive work environment. Research their company culture and be ready to discuss how your values align with theirs. This will demonstrate your genuine interest in being part of their team.

Employee Benefits Advisor / Consultant
GB035 Mercer (UK) Limited

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