Pensions Implementation Consultant in Birmingham

At Mercer, we are dedicated to helping organisations and their employees achieve financial security and well-being through innovative workplace savings solutions. Our Workplace Savings team is at the forefront of this mission, providing expert guidance and tailored strategies that empower clients to navigate the complexities of pensions and employee benefits. With a strong focus on collaboration and client-centric service, we strive to deliver exceptional results that enhance the overall employee experience.

We are seeking a Pensions Implementation Consultant to join our team. Within this role you’ll use your expertise to deliver seamless client onboarding and project execution. This is a hybrid working role with a requirement to work 3 days per week in the office. This role can be based out of Bristol / Edinburgh / Birmingham / Chichester.

We will count on you to:

• Lead and manage implementation projects and client onboarding processes with precision and professionalism.
• Deliver exceptional customer service, maintaining strong client relationships throughout project delivery.
• Support finance teams in managing outstanding debts related to your projects.
• Identify and refer business opportunities to specialists within Mercer and the wider Marsh group.
• Ensure all work under your responsibility meets Mercer’s high-quality standards.

What you need to have:

• Proven project management skills with a track record of successful delivery.
• Experience in client interaction.
• Experience within employee benefits / pension administration.

What makes you stand out:

• Progress towards or achievement of QCF Level 4 qualification.
• In-depth knowledge of the provider recommendation process and new pension scheme implementation.
• Strong understanding of pension salary sacrifice arrangements.
• Comprehensive knowledge of automatic enrolment requirements.

Join us at Mercer and be part of a dynamic team dedicated to delivering exceptional benefits consultancy to leading companies in the UK. If you are ready to take the next step in your career, we would love to hear from you!

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process.

If you have a disability that may require reasonable adjustments, please contact us.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.