At a Glance
- Tasks: Make outbound calls to chefs, creating new sales opportunities and building strong customer relationships.
- Company: Join Essential Cuisine, a leading UK manufacturer in the food industry.
- Benefits: Enjoy a bonus scheme, company pension, employee discounts, and free parking.
- Other info: Full training provided; friendly and motivated environment with growth opportunities.
- Why this job: Be part of a rapidly expanding team and make an impact in the foodservice sector.
- Qualifications: GCSE Maths and English, customer service experience, and excellent communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
Essential Cuisine Ltd, part of Solina Group, is one of the UK’s leading manufacturers and suppliers of stocks, sauces and gravies to the foodservice and food manufacturing sectors. We are rapidly expanding and are looking for National Account Customer Care Executives (full‑time and part‑time) to join our team in Winsford, Cheshire.
Role Overview
As a National Account Customer Care Executive, you will make outbound phone calls to chefs, creating new sales opportunities by introducing our product ranges and demonstrating how our solutions support busy kitchens. You will build and maintain strong, long‑term customer relationships while driving sales.
Responsibilities
- Daily outbound sales calls to existing and prospective customers (chefs).
- Work closely with a Business Development Manager to provide support.
- Focused campaign calling.
- General administration tasks including updating the CRM database and using Microsoft Office.
Qualifications & Experience
- Minimum GCSE Maths and English, grade C or above.
- Customer service experience (at least 1 year).
- Experience with outbound telesales or sales.
- Excellent communication skills and a polite, confident telephone manner.
- Experience with CRM systems and Microsoft Word & Excel.
- Passion for food; experience in the food industry is an advantage.
- Full training will be provided.
- Friendly, self‑motivated and highly driven.
Job Type & Compensation
- Full‑time (SOP) and part‑time (occasional) positions.
- Permanent employment.
- Bonus scheme.
- Benefits include company pension, cycle to work scheme, employee discount, and free parking.
- Relocation/commuting support: Must be within commuting distance of Winsford.
Equality, Diversity & Inclusion
We are open to talents of all backgrounds and welcome all candidates of all types in accordance with our DEI Commitment.
Please send a covering letter with your detailed CV.
Internal Sales Specialist in Winsford employer: GB03 Essential Cuisine Ltd
Essential Cuisine Ltd, part of Solina Group, is an exceptional employer located in Winsford, Cheshire, offering a vibrant work culture that prioritises employee growth and development. With comprehensive training provided, a supportive team environment, and benefits such as a bonus scheme, company pension, and employee discounts, we are committed to fostering a workplace where every individual can thrive and contribute meaningfully to our success in the food industry.
Contact Details:
GB03 Essential Cuisine Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Specialist in Winsford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Essential Cuisine and their products. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your pitch! Since you'll be making outbound calls, it’s crucial to have a confident and clear way of introducing yourself and the company. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will highlight your ability to build strong relationships, which is key for this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Internal Sales Specialist in Winsford
Some tips for your application 🫡
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Make sure to highlight your customer service experience and how it relates to the role. Show us your passion for food and why you want to be part of our team at Essential Cuisine.
Tailor Your CV:Don’t just send a generic CV! Tailor it to match the job description. Emphasise your outbound sales experience and any relevant skills with CRM systems. We want to see how you can contribute to our success!
Show Off Your Communication Skills:Since this role involves making calls to chefs, it’s crucial to demonstrate your excellent communication skills. Use clear and confident language in your application to reflect how you would interact with customers.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at GB03 Essential Cuisine Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with Essential Cuisine's product range. Understanding their stocks, sauces, and gravies will help you speak confidently about how these products can support busy kitchens during your interview.
✨Showcase Your Communication Skills
As a National Account Customer Care Executive, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common sales scenarios with a friend to get comfortable with the flow of conversation.
✨Demonstrate Your Customer Service Experience
Be ready to share specific examples from your previous roles that highlight your customer service skills. Think about times when you went above and beyond for a customer or successfully resolved a challenging situation.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
