Business Operations Sales Analyst

We are looking for a Business Operations Sales Analyst to support our Enterprise EMEA Sales team by ensuring smooth sales operations, accurate order execution, and high-quality customer support. You will act as a key link between Sales, Operations, and other internal teams to enable efficient processes and a phenomenal customer experience.

What You’ll Be Doing:

• Sales Operations and Customer Support: Manage and resolve queries and issues for Enterprise customers across EMEA. Assist the Sales team with internal sales processes and systems, including account setup and follow-up, order processing and fulfilment, pricing, quotes, backend rebates and claims, and revenue management, ensuring accurate and timely execution.
• Demand Planning and Order Fulfilment: Collect, review, and submit forecast. Review backlog and allocation in close partnership with the planning team. Work closely with operations, production, and warehouse teams to ensure customer orders are delivered in a timely manner.
• Reporting: Create and maintain key operational reports, including shipping, backlog, and forecast reports, to provide clear visibility on performance, pipeline, and order status.
• Data Tools and Automation: Use SAP, Vistex, Salesforce, Excel, and Agentic tools to manage data integrity, support analyses, and streamline analytical workflows and reporting.
• Cross-Functional Collaboration and Process Improvement: Engage regularly with internal teams, including Sales, Account Management, Finance, Operations, Planning, and Warehouse, as well as external customers, to resolve issues and improve processes.
• Process Improvement: Contribute to the ongoing development and continuous improvement of regional Sales Operations processes, helping to streamline workflows and enhance overall efficiency.

What We need to see:

• 3+ years’ experience in business operations, sales support, or customer service, ideally in the Enterprise sector and preferably within a leading high-tech company.
• Bachelor’s degree or equivalent professional experience.
• Excellent problem-solving abilities, strong attention to detail, and a customer-focused approach, with the ability to manage sophisticated tasks independently in a fast-paced environment.
• A passionate great teammate with outstanding communication skills and a collaborative outlook, able to build positive relationships across internal partners and with external customers.
• Strong organisational skills, effective time management, and the ability to prioritise tasks.
• Proficiency in Microsoft Office Suite, SAP, Vistex, Salesforce, Excel, and a willingness and curiosity to learn new tools.
• Willingness to travel occasionally for events and trainings (around 3% of the work year).

Benefits:

Widely considered to be one of the technology world’s most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family www.nvidiabenefits.com/