At a Glance
- Tasks: Manage complex reinsurance accounts and resolve legacy matters with autonomy.
- Company: Join a global reinsurance broker with a vibrant and inclusive culture.
- Benefits: Hybrid working, professional development, and a supportive team environment.
- Other info: Great career growth opportunities and a commitment to diversity.
- Why this job: Make an impact while developing your skills in a dynamic industry.
- Qualifications: Experience in insurance/reinsurance and strong Excel skills required.
The predicted salary is between 35000 - 45000 £ per year.
Description
Our Client Support Services department have an opportunity for a Fiduciary Technician, Legacy Resolution with our Fiduciary Team.
This is available on a hybrid basis, offering home working for 2 days, with the other 3 days based in our office in Witham.
Responsibilities
As a Fiduciary Technician, you will have responsibility for managing complex reinsurance accounts, legacy matters, and accounting settlement duties.
You will combine transactional processing with investigative work and issue resolution, supporting both routine and highly complex client portfolios.
What can you expect?
- Work with Reinsurance professionals across Witham and London with extensive experience and technical knowledge
- Gain significant experience working in a technical capacity for a global reinsurance broker
- Take responsibility for own workload with a high degree of autonomy on routine matters, escalating complex issues appropriately
- Shape and develop your role within a newly established team, enhancing processes and protocols
- Apply expertise across end-to-end client portfolio management, from transactional processing through to legacy matter resolution
- Partner with Operations Specialists on root cause analysis and process improvement initiatives
- Core Technical & Transactional Responsibilities
- Manage any assigned legacy processing, taking full responsibility of technical duties relating to legacy accounts.
- Work with Market Fiduciary to assist with collection of funds.
- Manage brokerage receivables, funding, retention, cash, ad hoc reporting requests, and all transactional process steps.
- Process premiums, loss transactions and associated cash follow-up; application and disbursement of funds due.
- Secure reinsurance recoveries and collateral through timely and accurate system entry of all assigned client activity.
- Investigation & Resolution Responsibilities
- Maintain a strong focus on the resolution of aged and complex matters for clients and CSS.
- Take management of the most complex client base, which includes unique lines of business, program structures and reinsurance reporting requirements.
- Develop and maintain clear working papers supporting investigative work undertaken and methodologies used to support conclusions.
- Ensure clear audit trail in relation to work undertaken, especially for complex and historic matters.
- Support utilization of reserves and application of Guy Carpenter credit write back policy.
- Take responsibility for own workload including case definition and associated issue identification.
What you need to have
- Insurance/Reinsurance Premium/Claims experience or track record of successful client account management and relationship management.
- Knowledge of Reinsurance concepts and principles, laws, and regulatory requirements (e. g., FSA).
- Competent Excel skills and proficiency in Microsoft Office Applications.
- Willingness to learn and develop knowledge of technical account structure and complex matter investigation.
- Successful management of workload with ability to manage expectations of clients and all stakeholders.
- Significant experience of Insurance or Reinsurance accounting and settlement activities.
What makes you stand out
- Reinsurance Claims experience
- Experience within Pro Rata or with legacy/complex matter resolution
- Experience of working in a technical capacity for a Broker
- Experience of using London Market systems such as LORS and the IMR (Insurance Market Repository)
- Knowledge of CLASS system for review of London market queries
Why join our team
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh is committed to embracing a diverse, inclusive and flexible work environment.
We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
We are an equal opportunities employer.
We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process.
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Fiduciary Technician in Witham employer: GB001 Marsh Ltd
Marsh is an exceptional employer that prioritises professional development and fosters a vibrant, inclusive culture. With a focus on client service excellence and a commitment to employee well-being, we offer a hybrid working model that allows for flexibility while ensuring collaboration with talented colleagues. Our extensive resources and global reach provide ample opportunities for career growth and meaningful impact in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Fiduciary Technician in Witham
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
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✨Look Out for Graduate Schemes
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✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like GB001 Marsh Ltd. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Fiduciary Technician in Witham
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at GB001 Marsh Ltd.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at GB001 Marsh Ltd. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at GB001 Marsh Ltd
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at GB001 Marsh Ltd to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at GB001 Marsh Ltd, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding GB001 Marsh Ltd's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
