At a Glance
- Tasks: Manage client accounts and deliver exceptional service in a dynamic Marine team.
- Company: Join Marsh, the world's top insurance broker and risk advisor.
- Benefits: Professional development, hybrid work, and a vibrant inclusive culture.
- Why this job: Build strong relationships and make an impact in a fast-paced environment.
- Qualifications: Experience in insurance, strong communication skills, and proficiency in Microsoft Office.
- Other info: Opportunities for career growth and a supportive team atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
Join our dynamic Marine team at Marsh as a Client Executive, where you will play a key role in managing an allocated client account portfolio while supporting the Account Executive/Broker. You will handle your own portfolio of small to medium-sized clients and contribute to the team’s overall client growth. This role offers the opportunity to build strong relationships with clients, underwriters, and internal stakeholders, delivering exceptional service in a collaborative and fast-paced environment. This role will be based in Norwich and is a hybrid position with a requirement of working at least three days a week in the office.
We will count on you to:
- Manage relationships with clients, prospects, and producers to deliver exceptional service and drive growth.
- Handle day-to-day queries, renewals, amendments, and mid-term adjustments for your allocated client portfolio.
- Coordinate the production and quality assurance of client deliverables.
- Develop and maintain strong relationships with underwriters (P&I clubs) and liaise with internal stakeholders to ensure excellent client service.
- Supervise and support client managers in their daily activities and collaborate across the marine department and wider company.
What you need to have:
- Experience in the insurance industry, preferably in a Client Executive or similar client-facing role.
- Strong written and verbal communication skills with confidence to advise and negotiate.
- Excellent organizational skills and the ability to manage multiple enquiries simultaneously.
- Strong analytical and problem-solving abilities.
- Proven ability to build, manage, and develop relationships.
- Proficiency in Microsoft Office products.
What makes you stand out:
- Background in P&I insurance or other marine insurance lines.
- Experience in training or mentoring junior team members.
- Knowledge of marine market conditions and regulatory requirements.
- Ability to remain calm under pressure and work flexibly when needed.
- A collaborative mindset with a strong desire to develop your skill set and understand client risks and exposures.
- ACII part or fully qualified or working towards it (or equivalent).
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer.
We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Client Executive/Account Handler – Specialty Insurance (Global Broker) in Norwich employer: GB001 Marsh Ltd
Contact Detail:
GB001 Marsh Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Executive/Account Handler – Specialty Insurance (Global Broker) in Norwich
✨Network Like a Pro
Get out there and connect with people in the insurance industry! Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience in client management and problem-solving. Use specific examples from your past roles to demonstrate how you’ve delivered exceptional service and driven growth.
✨Prepare for the Interview
Do your homework before any interview! Research the company, understand their values, and be ready to discuss how your background in marine insurance aligns with their needs. This shows you’re genuinely interested and well-prepared.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Marsh and contributing to our success.
We think you need these skills to ace Client Executive/Account Handler – Specialty Insurance (Global Broker) in Norwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Executive role. Highlight your experience in the insurance industry and any relevant skills that match the job description. We want to see how you can bring value to our Marine team!
Showcase Your Communication Skills: Since strong written and verbal communication is key for this role, use your application to demonstrate these skills. Keep your language clear and professional, and don’t shy away from showing your personality. We love a bit of flair!
Highlight Your Relationship-Building Abilities: In your application, emphasise your experience in managing client relationships. Share examples of how you've successfully built rapport with clients or colleagues. We’re looking for someone who can connect with others and drive growth!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at GB001 Marsh Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the insurance industry, especially in marine and P&I insurance. Familiarise yourself with common terms and recent trends, as this will help you speak confidently about the role and demonstrate your expertise.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed client relationships or resolved issues in the past. This will show that you can handle day-to-day queries effectively.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks simultaneously. You might want to share specific tools or methods you use to stay organised, as this will highlight your ability to juggle various client needs without compromising on service quality.
✨Emphasise Team Collaboration
This role involves working closely with internal stakeholders and supporting client managers. Be prepared to talk about your experience in team settings and how you’ve contributed to a collaborative environment. Highlight any mentoring or training experiences to showcase your leadership potential.