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- Tasks: Lead data-driven solutions to enhance the client management journey and drive business value.
- Company: Join Marsh, a global leader in insurance and risk advisory.
- Benefits: Flexible hybrid work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by bridging technology and business in a dynamic environment.
- Qualifications: 8+ years in data management with strong analytical and communication skills.
- Other info: Embrace diversity and innovation while working with cutting-edge data technologies.
The predicted salary is between 36000 - 60000 £ per year.
The Data Product Manager position is part of Marsh Data team, which is part of the broader BCS organization. This role will report to the Global Data Head with a dotted line reporting to the Global Client Management Value Stream Leader. We are seeking a highly motivated Product Manager to lead data-driven solutions to support the Client Management Value Stream. This role will bridge business stakeholders, technology teams, and data specialists to design, deliver, and optimize data solutions that enhance the client management journey, ensure compliance, and drive business value.
As a Data Product Manager, you will play a critical role in ensuring ownership and delivery of the client data and analytics portfolio across all layers of the data organization — from data sources through data consumption. This means overseeing the full data lifecycle, spanning acquisition & ingestion, repository & processing, data services, and data consumption, while aligning with global and regional data strategies. This position requires exceptional communication and collaboration skills alongside deep data knowledge and experience in delivering data initiatives.
The successful candidate is expected to become expert in the data and initiatives associated with Client Management Value Stream and feel comfortable sitting with senior leaders in supporting their data requirement.
We will count on you to:
- Product Ownership & Vision: Define and communicate the product vision, strategy, and roadmap for data solutions supporting client management. Identify key metrics and objectives to align global client related dashboards with the strategic, tactical and operational goals & objectives. Work with the Group data organization to ensure that Client adheres to data standards and leverages best data practices. Translate business goals and regulatory requirements into actionable data-driven solutions. Maintain and prioritize the product backlog aligned to value stream objectives. Delivering toolkits, playbooks, governance, and engagement models for operational metrics, capacity planning, and resource allocation.
- Stakeholder Management: Collaborate with Global / Regional Value Stream leaders, Regional Data Leads, Compliance, Operations, and IT teams to identify data needs and opportunities. Act as the key liaison between business stakeholders and delivery teams. Ensure product features deliver measurable value to the client management journey. Facilitate communication and coordinate efforts between various teams.
- Delivery & Execution: Drive end-to-end delivery of data solutions: from requirement gathering to deployment and adoption. Partner with engineering and data teams to design scalable, secure, and compliant solutions. Monitor delivery progress, manage risks, and resolve impediments. Collaborate with development teams in sprint planning and backlog grooming, prioritizing data-related tasks based on business value in the context of Client data. Central point of contact for Data & MI Testing.
- Data Analytics and KPIs: Collaborate with key stakeholders to define key performance indicators (KPIs) that measure the effectiveness and success of the digital product. Identify relevant metrics and data points that align with the product's goals and objectives and establish benchmarks or targets for each KPI. Leverage analytics and dashboards to measure management efficiency, compliance adherence, and client experience. Data Service → enabling analytics, dashboards, and operational tools via secure, consistent services. Data Consumption → ensuring stakeholders receive meaningful insights via dashboards, KPIs, and integration with other analytics products. Managing client-related data capabilities including the Global Client Service Dashboard, Global Data Quality Dashboards, Client IQ etc. Collaborate with other Analytics Products and Management Intelligence teams within the organization that will be utilizing the Client data to ensure seamless integration and alignment of data and insights. Engage with stakeholders from other Analytics teams to understand their data requirements and how the Client data can support their analytics initiatives. Stay informed about the analytics tools and technologies used by other teams and explore opportunities for integration or interoperability with the digital products' data analytics tools. Presenting the wide range of data capabilities to Executive and Leadership teams, thereby promoting client data journey & its capabilities outside of Client value stream, e.g. Placement. Identify opportunities for automation and advanced analytics in the management process.
- Data Quality: Establishing frameworks for client data quality and ensuring adherence to enterprise data governance. Partner with regional data teams, value streams, and data stewards to enhance the quality of client management data. Implement best practices, ensure data accuracy, consistency, and completeness within the global data platform as well as across regional source systems. Collaborate with stakeholders to resolve data issues, establish ownership, and improve upstream processes impacting data quality.
- Continuous Improvement and Innovation: Gather feedback from users and stakeholders to refine product features. Keep abreast of regulatory changes, insurance market trends, and data technology advancements. Promote a data-driven culture within the client management value stream. Maximizing usage of KPIs, driving standardization of KPIs, continuous improvement, and drive alignment across Value Stream, regions & countries. Implementing innovation through proof-of-concept initiatives.
What you need to have:
- Bachelor’s or master’s degree in information management, Computer Science, Business, or related field.
- 8+ years of experience in data management, governance, or related roles (insurance/financial services preferred).
- Thorough understanding of the end-to-end client journey, including all processes related to management in the insurance industry.
- Proficiency in data analysis, modelling, and visualization tools.
- Understanding data technologies, including databases, data warehouses, and data lakes.
- Ability to develop and implement data strategies that align with the organization's goals and objectives in Client servicing, acquisition, management & retention.
- Experience in using data to inform decision-making and communicate insights to stakeholders.
- Excellent communication skills to effectively engage with stakeholders at all levels.
- Experience as a Data Product Owner or Data Product Manager within a Digital Products Organization or related competency.
- Experience in project management, agile methodologies, and problem-solving.
- 3+ years of experience in Agile Product Management for internal or external products.
- Experience performing data analysis in BI, analytical, and/or modelling tools.
- Experience within a change and transformation environment.
What makes you stand out?
- Critical thinking and strong analytical skills and intellectual curiosity, strong out-of-the-box thinking, curious business and an ability to drive action.
- Experience which demonstrates intellectual curiosity.
- Passion for identifying how emerging technologies can improve customer experience and drive value in the insurance industry.
- Demonstrated competency in managing stakeholders in a dynamic and diverse working environment.
Data Product Manager - Client Management in London employer: GB001 Marsh Ltd
Contact Detail:
GB001 Marsh Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Product Manager - Client Management in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its data initiatives. Understand their client management strategies and think about how your skills can enhance their data solutions. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Data Product Manager. Highlight your ability to bridge business needs with data-driven solutions, and don’t forget to showcase your communication skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team at Marsh McLennan. Let’s get you that interview!
We think you need these skills to ace Data Product Manager - Client Management in London
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you understand what a Data Product Manager does. Dive into the job description and highlight key responsibilities and skills. This will help you tailor your application to show how you fit the bill.
Showcase Your Experience: When detailing your experience, focus on relevant projects that demonstrate your data management and product ownership skills. Use specific examples that align with the responsibilities mentioned in the job description to make your application stand out.
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon unless it’s industry-specific and relevant. We want to see your communication skills shine through, so make sure your writing is easy to read and flows well.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and genuinely interested in joining our team!
How to prepare for a job interview at GB001 Marsh Ltd
✨Know Your Data Inside Out
As a Data Product Manager, you need to be well-versed in data management and analytics. Brush up on your knowledge of data technologies, databases, and the end-to-end client journey. Be ready to discuss how you can leverage data to enhance the client management experience.
✨Showcase Your Stakeholder Management Skills
This role requires exceptional communication and collaboration skills. Prepare examples of how you've successfully liaised between business stakeholders and technical teams in the past. Highlight your ability to translate complex data needs into actionable solutions that deliver measurable value.
✨Demonstrate Your Agile Experience
Since the position involves working in an Agile environment, be prepared to discuss your experience with Agile methodologies. Share specific instances where you've driven end-to-end delivery of data solutions, managed backlogs, or facilitated sprint planning sessions.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and critical thinking. Think about challenges you've faced in previous roles related to data quality or compliance, and how you overcame them. This will show your intellectual curiosity and ability to drive action in a dynamic environment.
