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- Tasks: Serve new and existing clients with commercial insurance products and manage client accounts.
- Company: Join Marsh Commercial, a leader in the insurance industry with a vibrant culture.
- Benefits: Professional development, hybrid work, and opportunities for chartered qualifications.
- Why this job: Make a real impact while building relationships and enhancing your career in insurance.
- Qualifications: 2 years of insurance experience and strong communication skills required.
- Other info: Supportive team environment with diverse career opportunities and a focus on well-being.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a talented individual to join our Enterprise team at Marsh Commercial. This role will be based in Leeds and is a hybrid role that requires working at least 4 days a week in the office.
Within your role as Client Advisor, you’ll be responsible for servicing both new and existing clients with a range of commercial insurance products. We are happy to consider those with either personal lines or commercial insurance experience, including areas such as claims, account handling, or underwriting. If successful, you’ll be provided with a first-class induction and the opportunity to attain chartered insurance qualifications.
Once you have received initial training and support, you will be responsible for servicing a dedicated portfolio of clients. This can involve managing renewals, invoicing, producing new quotes, upselling/cross-selling additional products, and handling any additional queries that are presented.
We will rely on you to:
- Provide excellent client service on all aspects of account management to our clients, ensuring client needs are identified and met in line with agreed service standards.
- Ensure timely completion of all set tasks, ensuring client satisfaction at all times.
- Demonstrate your adaptability skills when required in order to support colleagues in completing business-critical tasks.
- Develop meaningful working relationships with our insurer partners through regular contact and liaison to better serve our clients.
- Through training, coaching, and mentoring, have a thorough understanding of all major classes of insurance that we offer our clients and keep abreast of new technical and product developments.
What you need to have:
- Ideally, you’ll have a minimum of 2 years’ experience within insurance, from either personal lines or commercial insurance.
- Strong literacy, numeracy, administration, and communication skills that can be demonstrated via qualifications/grades gained during education.
- Ability to remain calm under pressure and work flexibly when required.
- Excellent organisational skills with the ability to manage multiple enquiries simultaneously.
- Experience utilising the Microsoft Office suite and similar products.
What makes you stand out:
- A desire for a long-term career within the insurance industry.
- A thirst for learning and the opportunity to study for further insurance-related qualifications.
Why join our team:
- We help you be your best through professional development opportunities, interesting work, and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process.
Client Advisor in Leeds employer: GB001 Marsh Ltd
Contact Detail:
GB001 Marsh Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Marsh Commercial. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching common questions for Client Advisors. We recommend practising your answers with a friend or in front of the mirror to boost your confidence and ensure you shine during the real deal.
✨Tip Number 3
Show off your adaptability skills! During interviews, share examples of how you've handled pressure or changed your approach to meet client needs. This will demonstrate that you’re the perfect fit for the dynamic environment at Marsh Commercial.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and taking the next step in your career.
We think you need these skills to ace Client Advisor in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Advisor role. Highlight your relevant experience in insurance, whether it's personal lines or commercial. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the insurance industry and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Skills: Don’t forget to showcase your strong literacy, numeracy, and communication skills. Mention any specific achievements or experiences that demonstrate your ability to manage multiple enquiries and provide excellent client service.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at GB001 Marsh Ltd
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of both personal and commercial insurance products. Familiarise yourself with key terms, processes, and the types of clients you might be dealing with. This will show that you're serious about the role and ready to hit the ground running.
✨Demonstrate Client-Centric Skills
Prepare examples from your past experience where you've provided excellent client service. Think about how you identified client needs and went above and beyond to meet them. This is crucial for a Client Advisor role, so make it clear how you can add value to their team.
✨Showcase Your Organisational Skills
Since you'll be managing multiple enquiries and tasks, be ready to discuss how you stay organised under pressure. Share specific strategies or tools you use to keep track of your workload and ensure timely completion of tasks. This will highlight your ability to thrive in a busy environment.
✨Express Your Desire for Growth
Let them know you're eager to learn and grow within the insurance industry. Mention any relevant qualifications you're interested in pursuing and how you plan to stay updated on industry developments. This shows your commitment to a long-term career and aligns with their values.
