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- Tasks: Support our Private Clients team by managing client enquiries and administrative processes.
- Company: Join Marsh Commercial, the UK's leading insurance broker with a focus on diversity.
- Benefits: Enjoy professional development, hybrid working, and a vibrant workplace culture.
- Why this job: Kickstart your career in a sustainable industry with real impact and growth opportunities.
- Qualifications: Customer-facing experience, strong communication skills, and proficiency in Microsoft Office.
- Other info: Embrace a diverse and inclusive environment with excellent career prospects.
The predicted salary is between 22000 - 36000 ÂŁ per year.
Marsh Commercial, the leading insurance broker in the UK, is seeking a Trainee Insurance Client Manager to support our Private Clients team. This is an exciting opportunity to kickstart your career in insurance with a company that values diversity and client satisfaction. This role will be based in Glasgow or Edinburgh. This is a hybrid working role that has a requirement of at least four days per week in the office.
We recruit for potential and not industry experience; we are seeking individuals who aspire to be leading contributors to our business. This is a superb opportunity to launch a career within a sustainable and exciting industry that provides aspirational individuals the platform for a longâterm insurance career.
We will count on you to:
- Handle both new and existing customer enquiries on behalf of the Account Executives.
- Manage administrative processes for new business, midâterm adjustments, and renewals.
- Ensure prompt and efficient handling of client requests in compliance with regulatory guidelines.
- Build relationships with insurers to secure the best terms and pricing for clients.
- Maintain accurate records and documentation of all client interactions and policy details.
What you need to have:
- Previous experience in a client/customer-facing role (e.g., retail, hospitality, food & beverage).
- Strong literacy, numeracy, administration, and communication skills.
- Ability to remain calm under pressure and adapt to changing priorities.
- Excellent organizational skills with the capability to manage multiple enquiries simultaneously.
- Proficiency in Microsoft Office Suite and similar software.
What makes you stand out:
- A desire for a longâterm career in the insurance industry.
- A passion for learning and pursuing further insurance-related qualifications.
- Prior insurance experience (not essential but a plus).
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your wellâbeing.
Trainee Client Manager in Edinburgh employer: GB001 Marsh Ltd
Contact Detail:
GB001 Marsh Ltd Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Trainee Client Manager in Edinburgh
â¨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those at Marsh. Use LinkedIn to connect and engage with them. A friendly message can go a long way in getting your foot in the door.
â¨Tip Number 2
Prepare for interviews by researching Marsh and its values. Understand their approach to client satisfaction and diversity. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
â¨Tip Number 3
Practice your communication skills! Since this role involves handling client enquiries, being articulate and confident is key. Try mock interviews with friends or family to get comfortable with common questions.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre serious about joining Marsh and starting your career in insurance.
We think you need these skills to ace Trainee Client Manager in Edinburgh
Some tips for your application đŤĄ
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Trainee Client Manager role. Highlight any relevant experience, even if itâs from retail or hospitality, and connect it to the skills weâre looking for. This shows us youâve done your homework!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read and understand, so keep it simple!
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way to ensure your application gets to us directly. Plus, youâll find all the info you need about the role and our company there.
How to prepare for a job interview at GB001 Marsh Ltd
â¨Know Your Stuff
Before the interview, make sure you understand the basics of the insurance industry and Marsh Commercial's role in it. Brush up on key terms and concepts related to client management and customer service, as this will show your enthusiasm and readiness to learn.
â¨Showcase Your Skills
Highlight your previous experience in client-facing roles, even if it's from retail or hospitality. Be ready to share specific examples of how you've handled customer enquiries or managed multiple tasks under pressure, as this aligns perfectly with what they're looking for.
â¨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression within Marsh. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
â¨Be Yourself
Marsh values diversity and individuality, so donât be afraid to let your personality shine through. Share your passion for a long-term career in insurance and your eagerness to learn and grow within the company. Authenticity can set you apart from other candidates.