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- Tasks: Lead a dynamic team to ensure smooth transport operations and drive success.
- Company: Join DHL, the world’s leading logistics company with a collaborative culture.
- Benefits: Enjoy a competitive salary, flexible working options, and generous pension contributions.
- Why this job: Make a real impact in logistics while developing your career in a global company.
- Qualifications: Experience in operations support and strong data management skills are essential.
- Other info: Be part of an inclusive workplace that values diverse skills and experiences.
The predicted salary is between 40000 - 45000 £ per year.
Pay Rate: £40,000 to £45,000
Grade: K
Contract Type: Permanent (Full-Time)
Shift patterns: Monday to Friday, 8am to 4pm or 9am to 5pm
Location: Tamworth
Think you know DHL? Think again! DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly. We are looking for an Operations Support Manager to take the helm of our daily transport operations. In this pivotal role, you will lead our dynamic team to achieve excellence and drive success throughout our transport network.
What you'll do:
- Support the transport operation with activities to ensure smooth, effective, sustainable, and positive performance
- Establish, initiate and implement CI initiatives
- Implement and manage projects within the operation
- Report on KPI performance and contractual obligations (e.g., CO2 commitments)
- Track, report and present KPI performance for the customer
- Work alongside central customer service and planning to improve service and increase revenue
What you'll bring:
- Previous Operations Support Manager experience
- Strong experience with Data & Systems is essential
- Planning Tool systems experience would be desirable
- Excellent organisational and problem-solving skills
- Willingness to roll up your sleeves and get stuck in when needed
Why join us?
- Discretionary bonus based on performance
- Flexible working options – ask about alternative patterns at interview
- Generous pension scheme with 8% employer contribution and 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
We are the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
At DHL, we are about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Interviews are provisionally scheduled to take place during the week commencing 12/02/2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. We review applications continuously, and where there is a large number of applications the period may close ahead of the provisional interview date. To ensure your application is considered, please submit it as early as possible.
Operations Support Manager in Tamworth employer: GB Recruitment (England, Scotland, Wales)
Contact Detail:
GB Recruitment (England, Scotland, Wales) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Manager in Tamworth
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DHL on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DHL's operations and recent projects. This shows you're genuinely interested and ready to contribute to their success.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experience where you've tackled challenges head-on. Be ready to share these during the interview to showcase your capabilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the DHL team.
We think you need these skills to ace Operations Support Manager in Tamworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Support Manager role. Highlight your previous experience and skills that align with the job description, especially in data management and project implementation.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at DHL. Mention specific examples of how you've driven success in past roles and how you can contribute to our transport operations.
Showcase Your Problem-Solving Skills: In your application, don’t forget to showcase your organisational and problem-solving skills. We want to see how you tackle challenges and improve processes, so share relevant experiences that demonstrate this.
Apply Early!: Don’t wait until the last minute to submit your application. We review applications continuously, and applying early increases your chances of being considered. Head over to our website and get your application in!
How to prepare for a job interview at GB Recruitment (England, Scotland, Wales)
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key responsibilities of an Operations Support Manager. Familiarise yourself with DHL's transport operations and how they align with the company's goals. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Data Skills
Since strong experience with data and systems is essential for this role, be prepared to discuss specific examples of how you've used data to drive performance improvements in previous positions. Bring along any relevant metrics or KPIs you've worked with to illustrate your points.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your organisational and problem-solving skills. Think of past challenges you've encountered in operations and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Emphasise Team Leadership
As you'll be leading a dynamic team, it's crucial to convey your leadership style and how you motivate others. Prepare anecdotes that highlight your ability to foster collaboration and drive success within a team environment, as this will resonate well with the interviewers.
