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For Companies At a Glance
- Tasks: Drive customer engagement and develop tailored account strategies for long-term success.
- Company: Join DHL, the world’s leading logistics company with a focus on innovation.
- Benefits: Enjoy flexible working, private medical insurance, and generous annual leave.
- Why this job: Make an impact in a dynamic role that combines sales and strategy.
- Qualifications: Sales experience and strong negotiation skills are essential.
- Other info: Be part of a diverse team committed to inclusivity and growth.
The predicted salary is between 36000 - 60000 £ per year.
Grade: RCS Grade J
Contract Type: Permanent (Full-Time)
Location: Remote, with up to 50% UK travel
Think you know DHL? Think again! We are seeking an experienced and dynamic Account Development Manager to join our Consumer and Convenience team. In this role, you will be responsible for developing and implementing strategies that drive customer engagement and maximise mutual benefits. You will work closely with our customers to create tailored account plans that incorporate new products, sustainability initiatives, and continuous improvement efforts.
WHAT YOU'LL DO
- Develop a comprehensive strategy for the customer lifecycle, leading planning and engagement efforts to ensure long-term success.
- Translate customer strategy into actionable account plans that highlight opportunities for mutual benefit, including new products and sustainability initiatives.
- Build and maintain an extensive network of coaching relationships within the customer's organisation, gaining access to decision-makers and effectively promoting the value of our services.
- Balance the needs of the customer with operational requirements by facilitating collaborative solutions, managing, and resolving potential conflicts that may arise.
- Act as the key contact for the Global Account Manager (GAM), supporting two-way communication and driving meaningful engagement in both directions.
WHAT YOU'LL BRING
- Proven sales or Account Development experience.
- Passion for sales and developing the DHL offering to customers.
- Self-motivated and able to manage multiple stakeholders effectively, including conflict resolution and problem-solving.
- Negotiation skills and Commercial experience.
- Understanding of the Bid and tender processes – desirable.
- Preferred background in Consumer and Convenience logistics or DSC experience.
WHY JOIN US?
- Use of a company car (or car allowance) including hybrid and electric vehicles.
- Private Medical Insurance.
- 26 days annual leave with the option to buy additional days.
- Discretionary bonus based on performance.
- We're happy to talk about flexible working – just ask about alternative patterns at interview.
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
WHO WE ARE
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 12th January. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
Account Development Manager in Rugby employer: GB Recruitment (England, Scotland, Wales)
Contact Detail:
GB Recruitment (England, Scotland, Wales) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Development Manager in Rugby
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DHL on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching DHL's latest initiatives in sustainability and customer engagement. Show us that you're not just interested in the role but also passionate about what we do!
✨Tip Number 3
Practice your negotiation skills! Since this role involves balancing customer needs with operational requirements, being able to demonstrate your conflict resolution strategies will set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the DHL family.
We think you need these skills to ace Account Development Manager in Rugby
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Development Manager role. Highlight your relevant experience in sales and account management, and don’t forget to mention any specific achievements that align with DHL's focus on customer engagement and sustainability.
Show Your Passion: Let your enthusiasm for sales and logistics shine through in your application. We want to see that you’re not just looking for a job, but that you’re genuinely excited about developing DHL’s offerings and making a difference for our customers.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your skills and experiences, and make sure to address how you can contribute to the team’s success at DHL.
Apply Early: Don’t wait until the last minute to submit your application! We review applications continuously, so getting yours in early increases your chances of being considered. Head over to our website to apply and join us in driving growth and innovation!
How to prepare for a job interview at GB Recruitment (England, Scotland, Wales)
✨Know Your Customer
Before the interview, dive deep into DHL's customer base and understand their needs. Research the Consumer and Convenience sector to identify key trends and challenges. This will help you tailor your responses and demonstrate how you can create value for customers.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that highlight your sales achievements and account development strategies. Be ready to discuss how you've successfully managed multiple stakeholders and resolved conflicts, as these are crucial skills for the role.
✨Understand Sustainability Initiatives
DHL is keen on sustainability, so brush up on current trends and initiatives in this area. Be prepared to discuss how you can incorporate sustainable practices into account plans and drive customer engagement around these initiatives.
✨Engage with Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and DHL's future strategies. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
