At a Glance
- Tasks: Manage and maintain our press fleet while delivering exceptional service.
- Company: Join DHL, a global leader in supply chain management.
- Benefits: Enjoy 25 days annual leave, free GP consultations, and generous pension contributions.
- Other info: Dynamic work environment with opportunities for career growth.
- Why this job: Be part of a vibrant team and make a real impact in logistics.
- Qualifications: Customer service experience and strong administrative skills are essential.
The predicted salary is between 30000 - 42000 £ per year.
Join the DHL's Finished Vehicle Solutions team in Milton Keynes as a Press Specialist! If you're a detail-oriented dynamo who loves logistics and has a flair for fun, this is your chance to shine. Help us manage our press fleet and keep our brand buzzing while delivering top-notch service.
Typical Day May Involve:
- Be brand aligned and act as lead on the account for all DHL owned activities/tasks, having overall responsibility for the day-to-day running of that brand's press fleet, working with the workshop, body shop and logistics team to ensure a seamless process.
- Input bookings from EMS onto Itest drive, ensuring details are accurate and input correctly.
- Make amendments, cancellations and other requests to bookings.
- Manage all vehicles events for press brands, booking transport, booking vehicles, liaising with operations to ensure the vehicles are prepped on time.
- Prepare and deliver the monthly brand review presentation, extracting and presenting data via Power BI tools.
- Run the monthly invoicing, check the output prior to sending to the brands, ensure any necessary changes are actioned, and send to the brands on time.
- Set up vehicles: raise PDI's for new vehicles, set vehicles up on Itest drive and other systems.
- Manage vehicle registrations and SORN operations of de-fleet vehicles.
- Cleanse data, ensuring all data across all systems is accurate and without error.
- Build a close working relationship with the brand, maintain high customer service levels while ensuring compliance with all SLAs and KPIs.
Requirements:
- Previous experience in a customer service/customer-facing role is essential.
- Excellent communication skills at various levels; ability to assess individual customer needs.
- Automotive/fleet experience is desirable but not essential.
- Strong administrative skills with a keen eye for detail.
- Ability to liaise with internal and external stakeholders and customers.
- IT literate skills (Excel and Power BI) and adaptability to new technologies.
- Ability to take initiative, influence others and provide a first-class service.
Why Join Us:
- Free on-site parking.
- 25 days annual leave.
- Generous pension scheme: 8% employer contribution, 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more. Building an inclusive workplace: At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
Press Specialist in Milton Keynes employer: GB Recruitment (England, Scotland, Wales)
DHL is an exceptional employer, offering a vibrant work culture in Milton Keynes where teamwork and innovation thrive. With generous benefits including 25 days of annual leave, a robust pension scheme, and opportunities for personal growth, employees are empowered to excel in their roles while enjoying a supportive environment. Join us at DHL, where your contributions truly matter and you can be part of a global leader in supply chain management.
Contact Details:
GB Recruitment (England, Scotland, Wales) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Press Specialist in Milton Keynes
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DHL and their Press Fleet Centre. Understanding their values and operations will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service experience and how it aligns with the role of a Press Specialist.
✨Tip Number 3
Show off your skills! Be ready to discuss your IT literacy, especially with Excel and Power BI. Maybe even prepare a quick example of how you've used these tools in past roles to impress the interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our vibrant team at DHL. Don’t wait too long; get your application in early!
We think you need these skills to ace Press Specialist in Milton Keynes
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our team and managing the press fleet. A little personality goes a long way!
Tailor Your CV:Make sure your CV is tailored to the Press Specialist role. Highlight any relevant experience in customer service or logistics, and don’t forget to mention your IT skills, especially with Excel and Power BI. We love seeing how your background fits with what we do!
Be Detail-Oriented:Since this role requires a keen eye for detail, ensure your application is free from typos and errors. Double-check everything before hitting send! We appreciate candidates who take the time to present their best work.
Apply Early:Don’t wait until the last minute to submit your application! We review applications continuously, and applying early gives you a better chance of being considered. Head over to our website and get your application in as soon as you can!
How to prepare for a job interview at GB Recruitment (England, Scotland, Wales)
✨Know Your Stuff
Before the interview, dive deep into DHL's operations and the specifics of the Press Specialist role. Familiarise yourself with logistics terminology and the tools mentioned in the job description, like Power BI and Itest drive. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since previous experience in a customer-facing role is essential, prepare examples that highlight your communication skills and ability to assess customer needs. Think of situations where you went above and beyond to provide excellent service, as this will resonate well with the interviewers.
✨Be Detail-Oriented
As a Press Specialist, attention to detail is crucial. During the interview, emphasise your strong administrative skills and give examples of how you've successfully managed data or projects in the past. This will demonstrate that you can handle the meticulous nature of the role.
✨Build Rapport
DHL values building close working relationships, so practice your interpersonal skills before the interview. Be friendly, approachable, and engage with your interviewers. Ask insightful questions about the team and company culture to show that you're not just interested in the job, but also in being part of their vibrant team.
