At a Glance
- Tasks: Support employee satisfaction and provide top-notch HR advice to managers and staff.
- Company: Join DHL, a global leader in supply chain management with a diverse workforce.
- Benefits: Enjoy private medical insurance, flexible working, and a generous pension scheme.
- Other info: Be part of a team that values your skills and promotes career growth.
- Why this job: Make a real impact in HR while working in a dynamic and supportive environment.
- Qualifications: CIPD level 3 or equivalent preferred; project management and stakeholder experience valued.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Contract Type: Permanent
Location: Milton Keynes (MK4 3FU) Hybrid working – 3 days in office.
DHL, an award‑winning leading supply chain business, is seeking an experienced HR professional to play a vital role acting as a trusted advisor to the business, while aligning HR activities to the business strategy. With 37,000 employees in 400 operations across the UK & Ireland, we are part of an exciting and varied business. The HR function works with our managers to attract, develop and retain our people so that we have the very best team in the industry.
Role responsibilities:
- Support with employee satisfaction, performance, retention and effective communication.
- Provide high‑quality, consistent HR advice, support and resolution to managers, employees and outside parties, to maximise customer efficiency, effectiveness and confidence.
- Administer senior executive management HR transactional activities associated with the employee lifecycle, across the organisation within agreed procedures, standards and timescales.
- Administer and process redundancy calculations, compromise agreements and bi‑annual health checks.
- Undertake the due diligence, data collection/validation and administrative activities associated with the Transfer of Undertakings – Protection of Employment (TUPE) for new business and the closure of sites.
- Processing internal Data Protection Subject Access Requests in line with SLAs.
- Maintain team and customer relationships through advice, support and continuous improvement, providing a great experience the first time, every time.
Qualifications:
- CIPD level 3 + qualification or equivalent (Desirable).
- Ability to provide project management support.
- Previous stakeholder management experience.
- Able to fully utilise standard Microsoft Office products and the application of Oracle, HR systems and workflow/case management.
- An understanding of the role HR Customer Service Delivery plays and its interactions with other HR functions across the employee life cycle.
Benefits:
- Private Medical Insurance.
- Discretionary bonus based on performance.
- Flexible working – just ask about alternative patterns at interview.
- Generous pension scheme – 8% employer contribution, 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
Who we are:
We’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more. At DHL, we’re all about creating a workplace where everyone’s skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex‑service personnel and are dedicated to helping our veterans find jobs.
Applications are reviewed continuously, and the vacancy may close early. Please submit asap to ensure consideration.
HR Customer Service Advisor in Milton Keynes employer: GB Recruitment (England, Scotland, Wales)
DHL is an exceptional employer, offering a dynamic work environment in Milton Keynes that fosters employee growth and satisfaction. With a strong commitment to work-life balance through hybrid working options, comprehensive benefits including private medical insurance and a generous pension scheme, and a culture that values diversity and inclusion, DHL empowers its HR Customer Service Advisors to thrive while making a meaningful impact within the organisation.
Contact Details:
GB Recruitment (England, Scotland, Wales) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land HR Customer Service Advisor in Milton Keynes
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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We think you need these skills to ace HR Customer Service Advisor in Milton Keynes
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at GB Recruitment (England, Scotland, Wales). Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
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How to prepare for a job interview at GB Recruitment (England, Scotland, Wales)
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with GB Recruitment (England, Scotland, Wales).
✨Know Your Recruitment Tools
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A full-time HR role at GB Recruitment (England, Scotland, Wales) will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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