At a Glance
- Tasks: Provide essential IT support and drive performance improvements across the site.
- Company: Join DHL, the global leader in logistics and supply chain management.
- Benefits: Enjoy private medical insurance, generous leave, and a flexible working environment.
- Other info: Join a diverse team with opportunities for career growth and development.
- Why this job: Be a key player in transforming business needs into innovative IT solutions.
- Qualifications: Experience in IT systems and a passion for technology are essential.
The predicted salary is between 27000 - 33000 £ per year.
- Grade: RCS Grade N Contract
- Type: Permanent
Think again!
We're not just about delivering parcels.
DHL Supply Chain is the world's leading logistics company, and our IT function serves as the vital nerve centre, connecting the dots and transforming business needs into cutting-edge solutions on a global scale.
Our IT professionals are more than just tech experts; they are strategic partners who drive meaningful change through standardisation, differentiation, and innovation.
As an IT Systems Support, you will play a key role in delivering reliable IT support across the site.
Working closely with operational teams, you will ensure IT systems meet the needs of the business today while supporting future developments.
You will also serve as the main point of contact for customers and stakeholders regarding IT services that impact site operations.
WHAT YOU'LL DO
- Drive
Performance: You will maintain the existing applications while also assisting in development of reporting tools used by site to analyse performance and highlight improvement opportunity.
- Innovate: Successful delivery for IT solutions will include the coordination of central IT functions and coordinating and communicating with site operational colleagues.
- Lead with
Purpose: Acting as the first point of contact for IT queries, dealing with IT related problems and queries referred by other business teams and external customers working with multiple IT support desks.
- Ensure
Compliance: You will also play an active part in IT delivery for the site, act as a site IT SME (subject matter expert) providing end user service to enable the effective use of IT.
- WHAT YOU'LL BRING
- Experience of working in a similar role with IT experience of business systems used by DHL.
- Experience preferably in the logistics industry with IT.
- A passion for IT and an enthusiasm to learn is critical to success in this role.
- Knowledge of Warehouse Management System (WMS) - ideally in Manhattan ACTIVE, but you could also have Blue Yonder experience.
- Knowledge of Warehouse Control Systems would be desirable.
- Planning and Organising.
- Technical or Application knowledge (desirable).
- WHY JOIN US
- Private Medical Insurance
- 25 days annual leave with the option to buy additional days
- Discretionary bonus based on performance
- We're happy to talk about flexible working - just ask about alternative patterns at interview
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
- Visit https://careers. dhl. com/global/en/working-at-dhl-supply-chain to learn more
WHO WE ARE
We're the global leaders in supply chain management with 188,000 people in over 50 countries.
Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 31st August.
Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent.
Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date.
To ensure your application is considered we recommend submitting it as early as possible.
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IT Systems Support employer: GB Recruitment (England, Scotland, Wales)
GB Recruitment is an excellent employer, offering a supportive work culture that values employee growth and development. Located in Widnes, the company provides a competitive salary along with a generous pension scheme and lifestyle discounts, making it an attractive place for those seeking a rewarding career in fleet management.
Contact Details:
GB Recruitment (England, Scotland, Wales) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Systems Support
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what GB Recruitment (England, Scotland, Wales) values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges GB Recruitment (England, Scotland, Wales) might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at GB Recruitment (England, Scotland, Wales)!
✨Direct Apply to GB Recruitment (England, Scotland, Wales)
Let's not forget to apply directly through the GB Recruitment (England, Scotland, Wales) website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Systems Support
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at GB Recruitment (England, Scotland, Wales).
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at GB Recruitment (England, Scotland, Wales). Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at GB Recruitment (England, Scotland, Wales)
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
