HR Advisor in Hatton

HR Advisor – Permanent

Location

Heathrow, London, TW6 2GA,

Grade

RCS M Site‑based working

We are looking for a hands‑on, confident HR Advisor to join a fast‑paced, high‑impact HR role at Heathrow Airport, supporting one of the UK’s most dynamic cabin cleaning operations with approximately 1,000 colleagues.

What Does the Role Entail?

• Support the HR Business Partner/site leadership team to deliver the strategic business and HR plan, and support managers to develop people‑management capabilities.
• Help with employee satisfaction, performance, retention and effective communication at sites.
• Provide HR support to contribute to the overall success of the HR agenda, delivering a proactive and customer‑focused HR service by offering guidance and advice on employee relations, policy and process, recruitment and delivery of key projects.
• Advise and coach managers on the application and interpretation of HR policies and procedures in accordance with current and proposed employment legislation and local arrangements.
• Support managers to develop and deliver solutions for workforce planning and management, including organisation design, forecasting resourcing needs, agency recruitment and identifying future talent requirements.
• Support the management of employee cases relating to disciplinary, grievance and sickness absence – providing advice to managers on policy/procedure, legislation, Occupational Health support, formal investigations and hearings.
• Work in collaboration with managers on managing sickness, redeployment where appropriate, assisting colleagues back to work and working to reduce sickness absence across the organisation.
• Provide accurate and timely data to the HR Business Partner and managers to successfully deliver HR processes.

Qualifications & Experience

• Previous HR experience – Essential
• Case management experience – Essential
• Strong organisational skills – Essential
• Experience within a logistics business – Desirable
• CIPD level 3 qualification or equivalent – Desirable
• Ability to communicate with multiple stakeholder groups
• Desire to develop in a fast‑paced site‑based environment

Why Choose Us?

• Competitive pay rates
• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you and family, with access to free counselling (https://careers. dhl. com/global/en/dsc-benefits)
• Diversity & Inclusion

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK.

Find out more about our global approach to Diversity, Equity, Inclusion & Belonging at https://careers. dhl. com/global/en/diversity.

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