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- Tasks: Deliver exceptional service and manage vehicle inspections for a luxury car fleet.
- Company: Join DHL's vibrant team supporting the prestigious Bentley brand.
- Benefits: Permanent full-time role with early finishes on Fridays and a supportive work environment.
- Why this job: Be part of a passionate team and enhance customer experiences in a cutting-edge workshop.
- Qualifications: Detail-oriented with strong communication skills and a passion for customer service.
- Other info: Exciting career growth opportunities in a dynamic and innovative setting.
The predicted salary is between 36000 - 60000 £ per year.
Location: Crewe (CW1 6BW)
Grade: RCS
Shift patterns: Tuesday-Friday (08:00-18:00). Early finish on Fridays
Contract Type: Permanent (Full-Time)
Rev up your career with us at Crewe. Join our vibrant team as we take the wheel in managing and maintaining a stunning fleet, utilised as part of DHL's company car scheme, exclusively supporting the luxury Bentley brand. With a crew of passionate colleagues and a cutting-edge workshop, we’re all about delivering top-notch service and quality.
We are currently looking for a Customer Experience Vehicle Inspection Specialist to play an important role within DHL's Finished Vehicle Solutions customer contract. Are you passionate about delivering exceptional service and creating a seamless customer journey? We’re looking for a detail-driven, people-focused professional to take ownership of our vehicle inspection experience. In this role, you’ll combine technical accuracy with outstanding communication to ensure every customer feels confident, informed, and valued.
Note: Please be aware that interviews are provisionally scheduled to take place during the week commencing 16 February. Applications may be reviewed continuously and the period may close early if a large number of applications are received.
Customer Experience and Vehicle Inspection Specialist employer: GB Recruitment (England, Scotland, Wales)
Contact Detail:
GB Recruitment (England, Scotland, Wales) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience and Vehicle Inspection Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees at DHL or in the automotive industry on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer experience and vehicle inspection. We can role-play with a friend to boost our confidence and nail those answers!
✨Tip Number 3
Showcase your passion for the Bentley brand! Research their values and recent news, then weave that knowledge into our conversations. It’ll show we’re genuinely interested and ready to contribute.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Customer Experience and Vehicle Inspection Specialist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and vehicle inspection shine through. We want to see how much you care about creating a seamless experience for our customers!
Be Detail-Driven: Since this role is all about precision, make sure to highlight your attention to detail in your application. Use specific examples from your past experiences that demonstrate your ability to maintain high standards.
Communicate Clearly: Outstanding communication is key in this role. In your written application, be clear and concise. Show us how you can convey complex information in an easy-to-understand way, just like you would with our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at GB Recruitment (England, Scotland, Wales)
✨Know Your Stuff
Make sure you understand the ins and outs of vehicle inspection and customer experience. Brush up on the technical aspects related to the luxury Bentley brand, as well as DHL's Finished Vehicle Solutions. This will show your passion and commitment to delivering exceptional service.
✨Showcase Your People Skills
Since this role is all about creating a seamless customer journey, be ready to share examples of how you've successfully communicated with customers in the past. Highlight your ability to make people feel valued and informed, as this is key to the position.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could be about the team dynamics, the specific challenges faced in vehicle inspections, or how success is measured in this role. It shows you're genuinely interested and engaged.
✨Dress the Part
Even though it’s a workshop environment, dressing smartly can make a great first impression. Aim for a professional yet comfortable look that reflects your respect for the company and the role you’re applying for.
