Gatehouse Administrator – Coventry
Shift patterns: Any 5 from 7 (predominantly Monday‑Friday). Evening shift: 14:00‑22:00.
Contract type: Permanent (Full‑time).
Overview
We are seeking a Gatehouse Administrator to join our team in Coventry. You will be the first point of contact for drivers, visitors and colleagues entering the site. This fast‑paced role ensures a smooth, safe and efficient flow of vehicles and people across the operation.
Typical Day
- Provide an efficient and professional gatehouse service controlling all vehicle, visitor and contractor movements.
- Ensure all arrivals and departures are processed accurately in line with customer, security, health & safety and operational procedures while maintaining accurate records and supporting warehouse and transport operations.
- Liaise with site to provide a smooth and accurate facilitation of all deliveries to the correct location and contract.
- Liaise with warehouse and transport operations to coordinate vehicle flow.
- Verify driver identification and booking information.
- Escalate security concerns and operational issues promptly.
- Assist with investigation of vehicle delays, missed bookings or site incidents.
- Produce daily, weekly and ad hoc reports as required.
Qualifications
- Previous administrative experience within a transport/warehousing environment is essential.
- Experience within a security environment would be advantageous.
- High level of customer service.
- Excellent communication skills – verbal and written.
- Organised and strong attention to detail.
- Strong IT system skills required (Microsoft systems, Excel).
- Able to work in a busy, pressured and siloed environment, with limited supervision.
Benefits
- Free parking and on‑site canteen.
- 33 days annual leave.
- Generous pension scheme with 8% employer contribution and 4% employee contribution.
- Free confidential 24/7 GP consultations.
- Hundreds of retail and lifestyle discounts.
- Affordable loans, savings schemes and free mortgage advice.
For more information about working at DHL, visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain.
Gatehouse Adminstrator in Coventry employer: GB Recruitment (England, Scotland, Wales)
GB Recruitment is an excellent employer, offering a supportive work culture that values employee growth and development. Located in Widnes, the company provides a competitive salary along with a generous pension scheme and lifestyle discounts, making it an attractive place for those seeking a rewarding career in fleet management.
Contact Details:
GB Recruitment (England, Scotland, Wales) Recruitment Team
