At a Glance
- Tasks: Lead a dynamic team to ensure smooth warehouse operations and achieve performance targets.
- Company: Join DHL, the UK's largest logistics company with a focus on teamwork and innovation.
- Benefits: Enjoy free parking, generous leave, bonuses, and discounts on lifestyle products.
- Other info: Be part of an inclusive workplace that values diverse experiences and backgrounds.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Previous warehouse management experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Hams Hall, Coalshill
Shift patterns: Monday-Friday, Day time hours (08:00-16:00). Occasional weekend and evening working required
Contract Type: Permanent (Full-Time)
Join DHL as a Shift Manager and play a key role in delivering exceptional service for our customer, Selfridges, at our dynamic Hams Hall operation. We’re looking for a driven, people‑focused leader who can inspire teams, maintain high operational standards, and keep our fast‑paced warehouse running smoothly. If you thrive in a collaborative environment and enjoy leading from the front, this is an exciting opportunity to make a real impact within the UK’s largest logistics company!
Responsibilities- Managing a team of up to 3 First Line Managers
- Manage operational performance on shift to achieve agreed Key Performance Indicators (KPIs) on productivity, quality and cost
- Complete all team performance reviews and 1-2-1s for direct reports, accurately and within timeframe
- Working within budget to deliver customer requirements
- Develop strong management capability through effective performance management, coaching, mentoring and development of teams and individuals
- Building and maintaining effective working relationships with colleagues, stakeholders and the customer
- Take a continual improvement approach to operations
- Previous warehouse management experience at First Line Manager/Shift Manager/Supervisor level is essential
- Experience of working within a Retail supply chain environment
- Excellent communication skills - Verbal and written
- Demonstrable record of delivering against targets for own area of responsibility
- Budget and cost management knowledge
- Customer-focused mindset, with the ability to influence decision making and share information with the direct customer and stakeholders
- Analytical skills - Running reports, sharing data
- Free parking and on-site canteen
- 33 days annual leave with the option to buy additional days
- Discretionary bonus based on performance
- Join our pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
We’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
Building an Inclusive Workplace At DHL, we’re all about creating a workplace where everyone’s skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Shift Manager in Birmingham employer: GB Recruitment (England, Scotland, Wales)
GB Recruitment is an excellent employer, offering a supportive work culture that values employee growth and development. Located in Widnes, the company provides a competitive salary along with a generous pension scheme and lifestyle discounts, making it an attractive place for those seeking a rewarding career in fleet management.
Contact Details:
GB Recruitment (England, Scotland, Wales) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Birmingham
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like GB Recruitment (England, Scotland, Wales) and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at GB Recruitment (England, Scotland, Wales)!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like GB Recruitment (England, Scotland, Wales) keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Shift Manager in Birmingham
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to GB Recruitment (England, Scotland, Wales):This is your chance to really connect with the team at GB Recruitment (England, Scotland, Wales). In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at GB Recruitment (England, Scotland, Wales)
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with GB Recruitment (England, Scotland, Wales).
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show GB Recruitment (England, Scotland, Wales) that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at GB Recruitment (England, Scotland, Wales). Show them you’re not just focused on the day-to-day but also have a strategic mindset!
