Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead training and assessments for operational staff, ensuring safety and compliance.
- Company: Join GB Railfreight, a leader in the rail industry focused on operational excellence.
- Benefits: Enjoy flexible working hours and opportunities for professional development.
- Why this job: Make a real impact on safety standards while growing your leadership skills in a dynamic environment.
- Qualifications: Must have a Personal Track Safety qualification and 2 years of freight train driving experience.
- Other info: On-call duties required; must be ready to work evenings and weekends.
The predicted salary is between 36000 - 60000 £ per year.
GB Railfreight are excited to offer an opportunity to join our Operational Management team at Hoo Junction, as an Operations Standards Manager (OSM).
The successful candidate will be responsible for managing and maintaining the competence and standards of operational personnel in the East region. To do this there will be the requirement to carry out training and assessments, to ensure all staff within their remit are competent to carry out their duties.
Additionally, a strong level of flexibilty will be required to professionally carry out post-incident investigations, utilising technical skills and experience to produce detailed reports and analysis, ensuring compliance with GBRf standards, customer standards and wider industry standards.
Closing date – Monday 13th January Responsibilities, * Deliver training and development reviews with the Operations/Regional Manager.
-
Maintain competence of safety critical operational staff in PTS, rules and regulations pertaining to their grade.
-
Ensure route and traction knowledge is maintained for all staff in the area, inclusive of personal knowledge and that of other management personnel within the region.
-
Complete Level 1 and Level 2 incident investigation reports.
-
Provide and document clear and constructive feedback on staff members performance.
-
Partake in the on-boarding process for new entrants by providing rules training and assessments to all new hires recruited to operational roles within the region.
-
Develop and undertake Training Needs Analysis and procedures to meet emerging business needs.
-
Participate in industry regulatory forums, meetings, and Network Rail reviews.
-
On-call duties on a rotational basis & requirement to work evenings and weekends as necessary.
-
Personal Track Safety qualification
-
European Train Driving License holder and competent freight train driver for a minimum of 2 years.
-
2 Years Clean Safety Record
-
Excellent verbal and written communication skills
-
Thorough knowledge and understanding of rail industry rules and regulations.
-
Good level of IT literacy.
Desirable
-
Proven leadership/management ability.
-
IOSH safety training.
-
7331 trainer/instructor qualification.
-
Accident and investigation experience.
-
Formal assessor and verifier qualification, such as A1, V1 or D123/33.
-
Train Operations Liaison Officer (TOLO)
Personal Profile
-
Excellent interpersonal skills, ability to communicate with internal and external stakeholders at all levels of seniority.
-
Passion for health, safety, and standards.
-
Ability to remain calm in a pressured environment, systematically appraising the situation and taking appropriate action.
-
Flexible approach to work, willingness to go above and beyond for the fulfilment of duties.
-
Time management and organisational skills, demonstrating the ability to prioritise own workload based on business and safety requirements.
-
Keen eye for detail.
Operations Standards Manager - Hoo Junction and Isle of Grain employer: GB Railfreight
Contact Detail:
GB Railfreight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Standards Manager - Hoo Junction and Isle of Grain
✨Tip Number 1
Familiarize yourself with the specific training and assessment processes used in the rail industry. Understanding these will help you demonstrate your capability to manage and maintain operational standards effectively.
✨Tip Number 2
Highlight any experience you have with incident investigations, especially if you can provide examples of reports you've completed. This will show your ability to handle post-incident scenarios and compliance with industry standards.
✨Tip Number 3
Emphasize your interpersonal skills and ability to communicate with various stakeholders. Being able to convey complex information clearly is crucial for this role, so be ready to discuss how you've done this in past positions.
✨Tip Number 4
Demonstrate your flexibility and willingness to work outside regular hours. Since the role requires on-call duties and weekend work, showing that you're adaptable will make you a more attractive candidate.
We think you need these skills to ace Operations Standards Manager - Hoo Junction and Isle of Grain
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operational management, training, and compliance within the rail industry. Emphasize your qualifications, such as the Personal Track Safety qualification and any leadership roles you've held.
Craft a Strong Cover Letter: In your cover letter, express your passion for health and safety standards and your ability to manage and develop operational personnel. Mention specific examples of how you've successfully delivered training or conducted incident investigations in the past.
Highlight Relevant Skills: Clearly outline your excellent verbal and written communication skills, IT literacy, and your thorough knowledge of rail industry rules and regulations. These are crucial for the Operations Standards Manager role.
Showcase Flexibility and Leadership: Demonstrate your flexibility and willingness to work evenings and weekends if necessary. Also, highlight any proven leadership or management abilities, as these will be key in this position.
How to prepare for a job interview at GB Railfreight
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in delivering training and assessments. Highlight specific examples where you successfully maintained the competence of operational staff, as this is a key responsibility for the Operations Standards Manager role.
✨Demonstrate Your Incident Investigation Skills
Since post-incident investigations are part of the job, be ready to talk about your experience with incident reporting and analysis. Share any relevant examples that showcase your ability to produce detailed reports and ensure compliance with industry standards.
✨Communicate Your Flexibility
The role requires a strong level of flexibility, so emphasize your willingness to work evenings, weekends, and on-call duties. Provide examples of how you've adapted to changing circumstances in previous roles.
✨Highlight Your Interpersonal Skills
Given the need to communicate with stakeholders at all levels, it's important to demonstrate your excellent interpersonal skills. Prepare to share instances where you've effectively communicated complex information or provided constructive feedback to team members.
