At a Glance
- Tasks: Lead a team to ensure safety, customer service, and performance in Eastleigh.
- Company: Join GB Railfreight, a leader in the rail industry focused on safety and efficiency.
- Benefits: Enjoy a competitive salary, healthcare coverage, and discounts at retailers.
- Other info: Flexibility in working hours is required, including evenings and weekends.
- Why this job: Be part of a dynamic team that values leadership and employee development.
- Qualifications: Previous management experience and excellent communication skills are essential.
The predicted salary is between 57000 - 79000 £ per year.
Overview
We are currently seeking an Operations Manager to join our Eastleigh team. The successful candidate will be responsible for delivering Safety, exceptional Customer Service, and Performance within the designated area of control.
Applicants should have previous line management experience and be dedicated to maintaining regular engagement with staff, nurturing their development, and ensuring their competencies are up to date.
Customer relations are crucial for success in this role. The candidate must demonstrate exceptional stakeholder management skills, providing a robust service to internal and external customers. We seek a motivating manager with excellent leadership skills who ensures work is planned efficiently with available resources.
Due to operational demands, a flexible approach to working hours is required, including evenings, nights, and weekends. Participation in the regional on-call roster is also mandatory.
Closing date: 31st July 2025
Responsibilities
- Produce and update methods of work and risk assessments; undertake audits and location checks as scheduled.
- Maintain a safe and orderly yard and working environment; reinforce safety procedures with staff.
- Address safety issues promptly and efficiently in accordance with railway regulations.
- Plan and schedule delivery of jobs to customers in coordination with Long Term and Short Term Planning teams to optimize train crew rosters, considering budgets and performance, including last-minute cancellations or absences.
- Ensure shifts are fully staffed and communicated timely; develop contingency plans for last-minute roster changes.
- Monitor and review systems for wagon damage caused during loading/unloading.
- Maintain equipment within locations to standards that ensure reliable and continuous operation.
Qualifications
Essential Criteria
- Line or supervisory management experience
- Excellent written and verbal communication skills
- Operational experience
- Full UK driving licence
Desirable Skills
- ILM or supervisory training
- Formal assessor and verifier qualification (A1/L12, V1 Verifier, D132/33)
- Proven management and leadership skills
- Incident investigation experience
- Disciplinary and investigation handling
- Knowledge of Class 66 and relevant route and traction knowledge
- Train Operations Liaison Officer (TOLO) certification
Why join GB Railfreight?
Benefits & Remuneration
Competitive salary up to £78,967, depending on experience, plus benefits including profit sharing.
Healthcare package – Coverage for you and a partner at the same address, including consultations, scans, counseling, optical, dental, and therapy treatments.
Cycle to work scheme – Salary sacrifice for bicycle purchase twice a year.
Denplan scheme – Salary sacrifice for you and your partner.
Online Benefits Portal – Discounts at numerous retailers nationwide.
#J-18808-LjbffrOperations Manager - Eastleigh in Bishopstoke employer: GB Railfreight
At GB Railfreight, we pride ourselves on being an exceptional employer, offering a competitive salary of up to £78,967 along with a comprehensive healthcare package and unique benefits like a cycle to work scheme. Our Eastleigh team fosters a supportive work culture that prioritises employee development and engagement, ensuring that our Operations Manager can thrive in a dynamic environment while making a meaningful impact on safety and customer service.
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