IT Systems Administrator

IT Systems Administrator

Peterborough Full-Time 24000 - 28800 £ / year (est.) No home office possible
G

At a Glance

  • Tasks: Manage IT systems, troubleshoot issues, and ensure security across our infrastructure.
  • Company: GB Railfreight is a leading rail freight operator committed to safety and innovation.
  • Benefits: Enjoy a competitive salary, supportive culture, and opportunities for professional growth.
  • Why this job: Join a dynamic team where your skills make a real impact on IT operations.
  • Qualifications: 2+ years in IT support, with strong networking and troubleshooting skills required.
  • Other info: We value diversity and encourage applications from all backgrounds.

The predicted salary is between 24000 - 28800 £ per year.

The IT systems Administrator at GB Railfreight plays a pivotal role in ensuring the smooth operation and security of our IT infrastructure, providing 2nd line escalation to helpdesk tickets and troubleshoots system and application problems. In this role wou will manage endpoint security with Microsoft Defender, oversee device and device policies through Microsoft Intune, and monitor security incidents with Azure Sentinel. To be considered for this position you must have solid Solid networking and troubleshooting experience. You must be proficient in user account management, group policies, and permissions with hands-on experience installing, configuring, and maintaining desktop operating systems. Closing date 9th June 2025 Salary £28,000-£32,000 depending on experience Helpdesk Support Provide 2nd Line assistance to IT Admin’s escalated tickets. Assist employees with hardware and software issues; escalate tickets where necessary. Advanced System and Security Management Administer and troubleshoot Microsoft Defender for endpoint security. Manage Microsoft Intune for device and mobile application management. Monitor and investigate security incidents in Azure Sentinel. Configure, manage, and optimize Exchange Online for efficient email delivery, secure messaging, and compliance with organisational policies. Administer Mimecast and Barracuda Email Security Gateways to filter spam, prevent phishing attacks, and manage secure email encryption policies. Troubleshoot email flow issues, ensuring minimal downtime and robust email system reliability. Manage and maintain networking devices for Office and remote locations, ensuring network device firmware is patched as required. Project Support Providing support to IT project teams as needed. Technical Expertise Proficient in managing and administering Active Directory (AD), including user account management, group policies, and permissions. Solid experience with networking including DHCP and DNS configuration and troubleshooting. Hands-on experience installing, configuring, and maintaining desktop operating systems (e.g., Windows 10/11). Skilled in setting up and managing printers, including network and local configurations. Familiarity with endpoint and mobile device management tools, particularly Microsoft Intune. Experience in using Microsoft Defender, Azure Sentinel, and other cybersecurity tools ensuring devices are patched as appropriate. Strong knowledge of email systems, including Exchange Online, Mimecast, and Barracuda Email Security Gateway. General IT administration knowledge, including hardware setup, network maintenance, and end-user support. Experience Minimum of two years in an IT support or related role, demonstrating practical experience in resolving technical issues and providing IT solutions. Familiarity with ticketing systems and IT service management tools is a plus. Experience with Microsoft Intune, Azure Security services, Mimecast, Microsoft Exchange and Barracuda Email gateways. Communication and Collaboration Strong communication skills, with the ability to effectively liaise with vendors, colleagues, and users at all levels. Excellent organisational and problem-solving abilities, ensuring efficient and reliable IT operations. Certifications Certifications in security or email systems (e.g., Microsoft Security Operations Analyst, Mimecast Certified Specialist, or Barracuda Email Security Certification) or Cisco, HP Aruba are advantageous. Our Values Professionalism – Safety and security is paramount in our business, and we feel that this embodies the foundation of a high achieving safety culture Support – We look after our people and they in turn are encouraged to look after each other Communication – The transparency of our is business is valued by our colleagues and customers Trust and Empowerment – We believe that openness and honesty make for the best relationship because it leads to trust and confidence Enjoyment – Taking pleasure in coming to work at GBRf is actively encouraged right from the top At GB Railfreight we recognise that having a more diverse range of people leads to greater innovation. We want to create a diverse workforce and encourage applications from people of all backgrounds with the aim to have a workforce representative of wider society. We champion diversity, inclusion and wellbeing and aim to create a workplace in line with our values. #J-18808-Ljbffr

IT Systems Administrator employer: GB Railfreight

At GB Railfreight, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises professionalism, communication, and employee wellbeing. Our IT Systems Administrator role not only provides competitive salary packages but also fosters growth opportunities through hands-on experience with cutting-edge technologies like Microsoft Intune and Azure Sentinel. Located in a dynamic environment, we encourage diversity and inclusion, ensuring that every team member feels valued and empowered to contribute to our mission.
G

Contact Detail:

GB Railfreight Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Systems Administrator

✨Tip Number 1

Familiarise yourself with the specific tools mentioned in the job description, such as Microsoft Defender, Intune, and Azure Sentinel. Having hands-on experience or even completing relevant online courses can give you a significant edge during interviews.

✨Tip Number 2

Network with current or former employees of GB Railfreight on platforms like LinkedIn. They can provide insights into the company culture and the specifics of the IT Systems Administrator role, which can help you tailor your approach.

✨Tip Number 3

Prepare to discuss real-world scenarios where you've successfully troubleshot IT issues or managed security incidents. Being able to share specific examples will demonstrate your practical experience and problem-solving skills.

✨Tip Number 4

Showcase your communication skills by preparing to explain complex technical concepts in simple terms. This is crucial for liaising with colleagues at all levels, and it aligns with the company's value of effective communication.

We think you need these skills to ace IT Systems Administrator

Networking and Troubleshooting Experience
User Account Management
Group Policies and Permissions
Microsoft Defender for Endpoint Security
Microsoft Intune Management
Azure Sentinel Monitoring
Exchange Online Configuration
Email Security Management (Mimecast, Barracuda)
DHCP and DNS Configuration
Desktop Operating Systems Installation and Maintenance
Printer Setup and Management
Cybersecurity Tools Familiarity
IT Administration Knowledge
Ticketing Systems Experience
Strong Communication Skills
Organisational and Problem-Solving Abilities
Certifications in Security or Email Systems

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly focusing on your skills with Microsoft Defender, Intune, and Azure Sentinel. Use specific examples to demonstrate your troubleshooting abilities and familiarity with networking.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role at GB Railfreight. Mention how your values align with theirs, especially around professionalism and support. Highlight your communication skills and how you can contribute to their team.

Showcase Relevant Certifications: If you have any certifications related to security or email systems, such as Microsoft Security Operations Analyst or Mimecast Certified Specialist, be sure to include these in your application. They can set you apart from other candidates.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Systems Administrator role.

How to prepare for a job interview at GB Railfreight

✨Know Your Technical Stuff

Make sure you're well-versed in the technologies mentioned in the job description, like Microsoft Defender, Intune, and Azure Sentinel. Brush up on your networking knowledge, especially DHCP and DNS, as these are crucial for the role.

✨Showcase Problem-Solving Skills

Prepare to discuss specific examples of how you've resolved technical issues in the past. Think about times when you provided 2nd line support or troubleshot system problems, as this will demonstrate your hands-on experience.

✨Communicate Clearly

Since strong communication skills are essential, practice explaining complex IT concepts in simple terms. Be ready to show how you can liaise effectively with both technical and non-technical colleagues.

✨Emphasise Teamwork and Support

GB Railfreight values support and collaboration, so be prepared to discuss how you've worked in teams and supported your colleagues in previous roles. Highlight any experiences that showcase your ability to foster a positive work environment.

IT Systems Administrator
GB Railfreight
G
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>