Rail Operator - Guard (Talent Pool)
Rail Operator - Guard (Talent Pool)

Rail Operator - Guard (Talent Pool)

Eastleigh Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure the safety and timely operation of trains while providing excellent customer service.
  • Company: GB Railfreight is a leading rail freight operator in the UK, committed to safety and innovation.
  • Benefits: Enjoy flexible working, travel opportunities, and a supportive team culture.
  • Why this job: Join a dynamic team, make an impact, and enjoy the thrill of working on the railways.
  • Qualifications: Must have full Rail Operator Competence and a valid UK manual driver's licence.
  • Other info: This role involves nights away from home and offers a chance to work outdoors year-round.

The predicted salary is between 30000 - 42000 Β£ per year.

For this role, you can be based anywhere in the UK, however it will involve a lot of nights away from home. This is the Talent Pool for future vacancies should they arise in the near future.

Responsible for acting as an RO/Guard on the Britannic explorer, a Belmond Train. You will be responsible for the safety and timely operation of the service, ensuring the Train is clean and ready for service. You will also be responsible for the safe preparation of rail freight services, and the operation of a variety of traction at off-network marshalling yards.

Liaising with GB Railfreight Train Managers (Drivers), signallers and customers, you will ensure client requirements are met and trains are prepared, safely, efficiently and on time. Travelling to work sites within the nominated region. Keeping abreast of rule updates and safe systems of works for each location. Represent the company by demonstrating excellent customer service to understand the requirements of the customer. Working safely and efficiently with a willingness to challenge/report any safety concerns.

Closing Date: 6th July 2025

Responsibilities:

  • Safe delivery of GB Railfreight services.
  • Thorough preparation of trains entering the rail network.
  • Detailed examinations of locomotives, wagons, and containers to confirm they are fit for purpose.
  • Movement of trains as required on private infrastructure.
  • Carry out coupling / uncoupling of rail vehicles to / from the locomotives and or each other as required.
  • Travel within nominated region and other locations as required.
  • Assisting and greeting passengers, answering questions, making announcements and always ensuring their safety.

Qualifications:

  • Full current Rail Operator Competence is essential.
  • Full UK Manual drivers’ licence is essential.
  • Lone working experience.
  • Excellent verbal and written communication skills.
  • Proven flexible approach to work.
  • Proven Customer service excellence.
  • Clean safety record.
  • Proven ability to work alone and to own initiative.
  • Previous Guard experience/competence would be desirable.

Personal Profile:

  • Ability to challenge unsafe work practices.
  • Good interpersonal skills.
  • Strong concentration and awareness skills.
  • Able to work alone to complete duties but also an excellent team player.
  • Flexible approach to work, willingness to go above and beyond to meet the needs of the business.
  • Someone who is comfortable working outdoors in all seasons.
  • Willingness to lodge away for extended periods of time.

Our Values:

  • Professionalism – Safety and security is paramount in our business, and we feel that this embodies the foundation of a high achieving safety culture.
  • Support – We look after our people and they in turn are encouraged to look after each other.
  • Communication – The transparency of our business is valued by our colleagues and customers.
  • Trust and Empowerment – We believe that openness and honesty make for the best relationship because it leads to trust and confidence.
  • Enjoyment – Taking pleasure in coming to work at GBRf is actively encouraged right from the top.

At GB Railfreight we recognise that having a more diverse range of people leads to greater innovation. We want to create a diverse workforce and encourage applications from people of all backgrounds with the aim to have a workforce representative of wider society. We champion diversity, inclusion and wellbeing and aim to create a workplace in line with our values.

Rail Operator - Guard (Talent Pool) employer: GB Railfreight Limited

At GB Railfreight, we pride ourselves on being an exceptional employer that prioritises safety, support, and professional growth. Our inclusive work culture fosters teamwork and communication, ensuring that every employee feels valued and empowered. With opportunities for travel across the UK and a commitment to diversity and wellbeing, joining our team means embarking on a rewarding career where you can make a real impact in the rail industry.
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Contact Detail:

GB Railfreight Limited Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Rail Operator - Guard (Talent Pool)

✨Tip Number 1

Familiarise yourself with the specific safety protocols and regulations related to rail operations. Understanding these rules will not only help you in interviews but also demonstrate your commitment to safety, which is paramount for this role.

✨Tip Number 2

Network with current or former rail operators to gain insights into the day-to-day responsibilities and challenges of the role. This can provide you with valuable information that you can use to tailor your approach during the application process.

✨Tip Number 3

Highlight any previous experience in customer service, especially in roles that required strong communication skills. Being able to demonstrate your ability to interact positively with passengers will set you apart from other candidates.

✨Tip Number 4

Prepare to discuss your flexibility and willingness to work nights and away from home. This role requires a commitment to varied working hours, so showing that you are adaptable and ready for the demands of the job will be crucial.

We think you need these skills to ace Rail Operator - Guard (Talent Pool)

Rail Operator Competence
Full UK Manual Driver's Licence
Safety Awareness
Customer Service Excellence
Excellent Verbal and Written Communication Skills
Attention to Detail
Ability to Work Alone and Use Initiative
Interpersonal Skills
Strong Concentration Skills
Flexibility and Adaptability
Experience in Lone Working
Ability to Challenge Unsafe Practices
Team Player
Comfortable Working Outdoors in All Seasons
Willingness to Lodge Away for Extended Periods

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Rail Operator - Guard position. Tailor your application to highlight relevant experiences that align with these requirements.

Highlight Relevant Experience: Emphasise any previous experience you have as a guard or in a similar role. Include specific examples of how you've ensured safety, provided excellent customer service, and worked independently or as part of a team.

Showcase Your Skills: Make sure to mention your communication skills, flexibility, and ability to work outdoors in various conditions. These are key attributes for this role, so provide examples that demonstrate these qualities.

Express Your Commitment: In your application, convey your willingness to travel and stay away from home for extended periods. This shows that you understand the demands of the job and are prepared to meet them.

How to prepare for a job interview at GB Railfreight Limited

✨Know Your Safety Protocols

As a Rail Operator - Guard, safety is your top priority. Familiarise yourself with the safety protocols and regulations relevant to the role. Be prepared to discuss how you would handle potential safety concerns during the interview.

✨Demonstrate Customer Service Skills

This role requires excellent customer service skills. Think of examples from your past experiences where you provided outstanding service or resolved customer issues. Be ready to share these stories to showcase your ability to meet client requirements.

✨Show Flexibility and Adaptability

The job involves working nights and being away from home. Highlight your flexibility and willingness to adapt to changing schedules or locations. Share any previous experiences that demonstrate your ability to work in varied environments.

✨Prepare for Technical Questions

You may be asked about your technical knowledge related to rail operations, such as coupling/uncoupling procedures or train preparation. Brush up on these topics and be ready to explain your understanding clearly and confidently.

Rail Operator - Guard (Talent Pool)
GB Railfreight Limited

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