At a Glance
- Tasks: Manage operational standards and training for staff, ensuring compliance and competence.
- Company: GBRf, a leader in the rail industry with a focus on safety and standards.
- Benefits: Generous healthcare, discounts, social events, and extensive training opportunities.
- Other info: Flexible working with opportunities for career growth and development.
- Why this job: Make a real impact on safety and standards in a dynamic rail environment.
- Qualifications: Track Safety qualification, strong communication skills, and leadership experience required.
The predicted salary is between 40000 - 50000 £ per year.
About The Role
As an Operations Standards Manager at GBRf, you'll play a key role in managing and maintaining the competence and standards of operational employees within your assigned region. You will carry out post-incident investigations as well as training and assessments, using your technical expertise to ensure all employees within their remit are competent to carry out their duties. The OSM is responsible for producing detailed reports and analysis, ensuring compliance with GBRf standards, customer standards and wider industry standards. This is a partly mobile role, split across various sites primarily in the London and Northamptonshire areas. A flexible working approach is required due to the nature of GBRf's operations in this area.
Main Responsibilities
- Deliver training and development reviews with the Risk & Compliance Manager
- Maintain competence of safety critical operational staff in PTS, rules and regulations pertaining to their grade.
- Ensure route and traction knowledge is maintained for all staff in the area, inclusive of personal knowledge and that of other management personnel within the region.
- Complete Level 1 and Level 2 incident investigation reports.
- Provide and document clear and constructive feedback on staff members' performance.
- Partake in the on-boarding process for new entrants by providing rules training and assessments to all new hires recruited to operational roles within the region.
- Develop and undertake Training Needs Analysis and procedures to meet emerging business needs.
- Participate in industry regulatory forums, meetings, and Network Rail reviews.
- On-call duties on a rotational basis & requirement to work evenings and weekends as necessary.
Skills and Experience
Essential
- Personal Track Safety qualification
- European Train Driving Licence holder and competent freight train driver.
- Clean safety record
- Excellent verbal and written communication skills
- Thorough knowledge and understanding of rail industry rules and regulations.
- Good level of IT literacy.
- Proven leadership/management ability.
Desirable – training will be provided
- IOSH safety training
- Shunting / train preparation Trainer/instructor qualification.
- Accident and investigation experience.
- Formal assessor and verifier qualification, such as A1, V1 or D123/33.
- Train Operations Liaison Officer (TOLO)
Personal Profile
- Excellent interpersonal skills, ability to communicate with internal and external stakeholders at all levels of seniority.
- Health, safety and standards conscious.
- Ability to remain calm in a pressured environment, systematically appraising the situation and taking appropriate action.
- Flexible approach to work, willingness to go above and beyond for the fulfilment of duties.
- Time management and organisational skills, demonstrating the ability to prioritise own workload based on business deadlines and safety requirements.
- Keen eye for detail.
Benefits
- A generous healthcare package
- Employee Assistance Programme (EAP) - providing access to 24/7 counselling support and wellbeing resources
- An online benefits portal offering hundreds of discounts at nationwide retailers
- An electric vehicle scheme (available after your first 12 months)
- Regular social events, including days out for you and your family
- Training and development opportunities, including internal courses and external certifications through our industry-renowned development programs. We prioritise your growth in line with our people-centric culture.
Operations Standards Manager employer: GB Railfreight Limited
At GBRf, we pride ourselves on being an exceptional employer, offering a supportive and people-centric work culture that prioritises employee growth and development. As an Operations Standards Manager, you'll benefit from a generous healthcare package, access to 24/7 counselling support, and numerous training opportunities to enhance your skills in the dynamic rail industry. With a flexible working approach and regular social events, we ensure that our team members feel valued and engaged while making a meaningful impact in their roles across London and Northamptonshire.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Standards Manager
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like GB Railfreight Limited looking for candidates who are engaged and informed.
We think you need these skills to ace Operations Standards Manager
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at GB Railfreight Limited. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at GB Railfreight Limited
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with GB Railfreight Limited’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
