At a Glance
- Tasks: Lead a team to ensure safety and exceptional customer service in Eastleigh.
- Company: Join GB Railfreight, a leader in the rail industry focused on performance and safety.
- Benefits: Enjoy a competitive salary, healthcare coverage, and discounts at nationwide retailers.
- Other info: Flexibility in working hours is required, including evenings and weekends.
- Why this job: Be part of a dynamic team that values leadership and personal development while making an impact.
- Qualifications: Previous management experience and excellent communication skills are essential.
The predicted salary is between 60000 - 80000 £ per year.
Overview
We are currently seeking an Operations Manager to join our Eastleigh team. The successful candidate will be responsible for delivering safety, providing exceptional customer service, and ensuring performance within the designated area of control.
Applicants should have previous line management experience and be dedicated to maintaining regular engagement with staff, nurturing their development, and ensuring their competencies are up to date.
Customer relations are vital to success in this role. The candidate must demonstrate excellent stakeholder management skills, providing robust service to both internal and external customers. We seek a motivating manager with strong leadership skills who can plan work efficiently using available resources.
Due to operational demands, a flexible approach to working hours is required, including evenings, nights, and weekends. Participation in the regional on-call roster is also necessary.
Closing date: 31st July 2025
Responsibilities
- Produce and update methods of work and risk assessments, and conduct audits and location checks as scheduled.
- Maintain a safe and orderly yard and working environment, reinforcing safety procedures among staff.
- Address safety issues promptly in accordance with railway regulations.
- Coordinate the delivery of jobs to customers with the planning teams to optimize rosters, considering budgets and performance, including last-minute cancellations or absences.
- Ensure shifts are fully staffed and communicated timely, with contingency plans for last-minute changes.
- Review and monitor systems for wagon damage caused during loading/unloading.
- Maintain equipment standards within locations to ensure reliable and continuous operation.
Qualifications
Essential Criteria
- Line or supervisory management experience
- Excellent written and verbal communication skills
- Operational experience
- Full UK driving licence
Desirable Skills
- ILM or other supervisory training
- Formal assessor and verifier qualification (A1/L12, V1 Verifier, or D132/33)
- Proven management and leadership skills
- Incident investigation experience
- Experience handling disciplinary and investigations
- Knowledge of Class 66 and relevant route and traction details
- Train Operations Liaison Officer (TOLO) certification
Why join GB Railfreight?
Benefits & Remuneration
You will receive a competitive salary up to £78,967, depending on experience, along with various benefits, including a profit-sharing bonus.
Healthcare package – Healthcare coverage for you and a partner living at the same address, including consultations, scans, counseling, optical, dental, and therapy treatments.
Cycle to work scheme – Salary sacrifice scheme for bicycle purchase, available twice a year.
Denplan scheme – Salary sacrifice scheme for you and your partner.
Online Benefits Portal – Offers discounts at numerous nationwide retailers.
#J-18808-LjbffrOperations Manager - Eastleigh in Bishopstoke employer: GB Railfreight Limited
At GB Railfreight, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Eastleigh where safety and customer service are paramount. Our commitment to employee development is reflected in our robust training programmes and flexible working arrangements, ensuring that our Operations Manager can thrive while contributing to a culture of excellence and teamwork. With competitive salaries, comprehensive healthcare benefits, and unique perks like our cycle to work scheme, we provide a rewarding workplace for those looking to make a meaningful impact in the rail industry.
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