At a Glance
- Tasks: Manage operational standards and training for staff, ensuring compliance and competence.
- Company: GBRf, a leader in the rail industry with a focus on safety and standards.
- Benefits: Generous healthcare, discounts, electric vehicle scheme, and extensive training opportunities.
- Other info: Flexible working with opportunities for growth and regular social events.
- Why this job: Make a real impact in the rail industry while developing your skills and career.
- Qualifications: Personal Track Safety qualification and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
About The Role
As an Operations Standards Manager at GBRf, you'll play a key role in managing and maintaining the competence and standards of operational employees within your assigned region.
You will carry out post-incident investigations as well as training and assessments, using your technical expertise to ensure all employees within their remit are competent to carry out their duties.
The OSM is responsible for producing detailed reports and analysis, ensuring compliance with GBRf standards, customer standards and wider industry standards.
This is a partly mobile role, split across various sites primarily in the London and Northamptonshire areas.
A flexible working approach is required due to the nature of GBRf's operations in this area.
- Main Responsibilities
- Deliver training and development reviews with the Risk & Compliance Manager
- Maintain competence of safety critical operational staff in PTS, rules and regulations pertaining to their grade.
- Ensure route and traction knowledge is maintained for all staff in the area, inclusive of personal knowledge and that of other management personnel within the region.
- Complete Level 1 and Level 2 incident investigation reports.
- Provide and document clear and constructive feedback on staff members performance.
- Partake in the on-boarding process for new entrants by providing rules training and assessments to all new hires recruited to operational roles within the region.
- Develop and undertake Training Needs Analysis and procedures to meet emerging business needs.
- Participate in industry regulatory forums, meetings, and Network Rail reviews.
- On-call duties on a rotational basis & requirement to work evenings and weekends as necessary.
Skills and Experience
Essential
- Personal Track Safety qualification
- European Train Driving Licence holder and competent freight train driver.
- Clean safety record
- Excellent verbal and written communication skills
- Thorough knowledge and understanding of rail industry rules and regulations.
- Good level of IT literacy.
- Proven leadership/management ability.
Desirable – training will be provided
- IOSH safety training
- Shunting / train preparation
- Trainer/instructor qualification.
- Accident and investigation experience.
- Formal assessor and verifier qualification, such as A1, V1 or D123/33.
- Train Operations Liaison Officer (TOLO)
- Personal Profile
- Excellent interpersonal skills, ability to communicate with internal and external stakeholders at all levels of seniority.
- Health, safety and standards conscious.
- Ability to remain calm in a pressured environment, systematically appraising the situation and taking appropriate action.
- Flexible approach to work, willingness to go above and beyond for the fulfilment of duties.
- Time management and organisational skills, demonstrating the ability to prioritise own workload based on business deadlines and safety requirements
- Keen eye for detail
Benefits
- A generous healthcare package
- Employee Assistance Programme (EAP) - providing access to 24/7 counselling support and wellbeing resources
- An online benefits portal offering hundreds of discounts at nationwide retailers
- An electric vehicle scheme (available after your first 12 months)
- Regular social events, including days out for you and your family
- Training and development opportunities, including internal courses and external certifications through our industry-renowned development programs.
We prioritise your growth in line with our people-centric culture.
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