At a Glance
- Tasks: Lead ServiceNow architecture and design for innovative projects, ensuring high-quality outcomes.
- Company: Join a forward-thinking tech company with a focus on digital transformation.
- Benefits: Attractive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on collaboration and innovation.
- Why this job: Shape the future of IT service management and make a real impact.
- Qualifications: 10+ years in IT, 5+ years in ServiceNow architecture, and relevant certifications.
The predicted salary is between 60000 - 75000 £ per year.
We are looking to onboard a ServiceNow Architect who is well versed in the following:
- Experience: 10+ years of IT experience with 5+ years experience in ServiceNow Architecture
- Certifications: ServiceNow certifications such as CAD, CSA, CIS (ITSM/Discovery/Event Management/IRM/TPRM)
Your responsibilities include:
- Proven experience as a ServiceNow Architect
- Expertise in ServiceNow scripting (Business Rules, Client Scripting, Flow Designer)
- Deep knowledge of ServiceNow modules (ITOM/ITAM/BCM/S2P/IRM/TPRM)
- Strong customer service and excellent verbal/written communication
- Hands-on experience in ServiceNow development & integrations
- Experience in Agile/Scrum methodology, handling end-to-end project lifecycle
- Knowledge of integrations with enterprise monitoring tools
- Good understanding of CMDB, CSDM concepts, CI relationships, and data quality controls
- Strong experience in Flow Designer, Workflows, and Service Catalog development
- Experience with integrations using REST/SOAP APIs, MID Server, and data imports
- Familiarity with ServiceNow upgrade planning, regression testing, and best-practice configurations
Essential skills/knowledge/experience:
- Recognize the impact of technical decisions on outcomes
- Identify the elements of an enterprise
- Understand customer's vision and how ServiceNow supports customer's digital transformation journey
- Translate business objectives to outcomes into a customer roadmap
- Create and manage technical governance processes
- Provide technical guidance to developers, ensuring adherence to best practices and creating technical documentation, design documents, and blueprints
- Ensure high-quality design, maintain security/compliance protocols, and perform performance tuning to ensure stability
- Define end-to-end ServiceNow architecture aligned with enterprise standards and roadmap, designing across ITIL modules (ITSM, ITOM, ITAM, CMDB)
- Excellent communication and interpersonal skills
- Strong problem solving and analytical abilities
- Good team management and time management skills
- Ability to work in fast-paced project environments
ServiceNow Architect in Edinburgh employer: Gazelle Global
As a leading employer in the IT sector, we offer ServiceNow Architects an exceptional opportunity to thrive in a dynamic and innovative environment. Our commitment to employee growth is reflected in our comprehensive training programmes and supportive work culture, which fosters collaboration and creativity. Located in a vibrant area, we provide competitive benefits and a chance to work on cutting-edge projects that drive digital transformation for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Architect in Edinburgh
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Gazelle Global values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Gazelle Global might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Gazelle Global!
✨Direct Apply to Gazelle Global
Let's not forget to apply directly through the Gazelle Global website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ServiceNow Architect in Edinburgh
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Gazelle Global.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Gazelle Global. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Gazelle Global
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
