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- Tasks: Own the business architecture for a Pega-led CRM and case management programme.
- Company: Dynamic tech firm in London with a focus on innovation.
- Benefits: Strong day rate, flexible working arrangements, and a chance to shape impactful projects.
- Other info: 6-month contract with opportunities for professional growth.
- Why this job: Lead transformative projects and influence real-world outcomes in a collaborative environment.
- Qualifications: Experience as a Pega Business Architect or senior BA in CRM/case management.
This is not a note-taker BA role. You’ll own the business architecture for a Pega-led CRM and case management programme, shaping outcomes rather than documenting them.
What you’ll be doing:
- Define business architecture and drive alignment to strategic objectives
- Translate business goals into Pega artefacts: case types, SLAs, personas, KPIs
- Lead end-to-end customer/citizen journey design across channels
- Facilitate senior stakeholder workshops, challenge assumptions, prioritise value
- Ensure alignment with policy, regulatory and operating model constraints
- Partner closely with LSA to balance business intent with technical feasibility
- Drive real-world adoption by grounding solutions in operational reality
What you’ll bring:
- Strong track record as Pega Business Architect or senior BA in CRM/case management
- Deep understanding of Pega: case lifecycle, decisioning, SLAs, omnichannel
- Experience working in regulated environments
- Ability to influence senior stakeholders and cut through ambiguity
The deal:
6 month contract, strong day rate, London based.
For more information and direct contact, please send an email.
PEGA Business Architect LSA in Edinburgh employer: Gazelle Global
Contact Detail:
Gazelle Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PEGA Business Architect LSA in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the Pega community or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews by practising your storytelling skills. We want you to showcase your experience with Pega and how you've driven business architecture in past roles. Make it engaging!
✨Tip Number 3
Don’t just wait for job alerts; be proactive! Check our website regularly for new openings and apply directly. The more you put yourself out there, the better your chances.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. It shows your enthusiasm and professionalism, which is always a plus in the eyes of hiring managers.
We think you need these skills to ace PEGA Business Architect LSA in Edinburgh
Some tips for your application 🫡
Show Your Pega Passion: Make sure to highlight your experience with Pega in your application. We want to see how you've used Pega to drive business outcomes, so don’t hold back on those success stories!
Tailor Your Application: Don’t just send a generic CV and cover letter. We’re looking for candidates who can align their skills with our needs, so take the time to tailor your application to reflect the job description.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you the right fit for this role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Gazelle Global
✨Know Your Pega Inside Out
Make sure you have a solid grasp of Pega's functionalities, especially around case lifecycle and decisioning. Brush up on how to translate business goals into Pega artefacts like case types and SLAs, as this will be crucial in demonstrating your expertise during the interview.
✨Prepare for Stakeholder Scenarios
Since you'll be facilitating senior stakeholder workshops, think about potential scenarios you might face. Prepare examples of how you've influenced stakeholders in the past and how you’ve navigated ambiguity. This will show that you can drive alignment and challenge assumptions effectively.
✨Showcase Your Business Architecture Skills
Be ready to discuss your experience in defining business architecture and aligning it with strategic objectives. Have specific examples at hand that illustrate how you've shaped outcomes in previous roles, particularly in CRM or case management environments.
✨Understand Regulatory Constraints
Given the regulated nature of the environments you'll be working in, brush up on relevant policies and operating model constraints. Be prepared to discuss how you've ensured compliance in past projects, as this will demonstrate your ability to balance business intent with technical feasibility.