At a Glance
- Tasks: Architect and deliver innovative BMC Helix solutions for IT Service Management.
- Company: Join a leading enterprise focused on modernising IT services in a hybrid work environment.
- Benefits: Competitive day rate, flexible working, and opportunities for professional growth.
- Other info: Exciting contract role with potential for career advancement in a dynamic setting.
- Why this job: Be at the forefront of IT transformation and make a significant impact on service management.
- Qualifications: Strong BMC Helix expertise and experience with ITSM and cloud integrations.
The predicted salary is between 60000 - 75000 £ per year.
We are looking for an experienced BMC Helix Solution Architect to support a large-scale enterprise transformation programme focused on modernising IT Service Management, automation, and operational resilience.
Key Responsibilities:
- Architect and deliver BMC Helix solutions across ITSM, CMDB, Discovery, Digital Workplace and Automation
- Lead platform integrations with cloud, infrastructure, monitoring and enterprise applications
- Drive automation, workflow optimisation and AI-enabled service management initiatives
- Define architecture standards, governance and best practices
- Support ITIL-aligned Incident, Problem, Change, Asset and Configuration Management processes
- Lead upgrades, migrations and transformation projects across complex enterprise environments
- Produce solution designs, architecture documentation and technical standards
Required Experience:
- Strong BMC Helix / Remedy architecture expertise
- Experience with ITSM, Discovery, CMDB and Digital Workplace implementations
- CIS Controls v8.1 implementation experience
- Strong understanding of ITIL frameworks and service management best practice
- Experience integrating cloud platforms, enterprise systems and automation tools
- Knowledge of Python, PowerShell, REST APIs or orchestration technologies is beneficial
For more information and direct contact, please send an email and call only if required. Responses will be checked daily and the best candidates will be shortlisted.
BMC Helix Consultant ITSM / Solution Architect in West Bromwich employer: Gazelle Global Consulting Ltd
Join a forward-thinking company that values innovation and collaboration, offering a dynamic work culture where your expertise as a BMC Helix Consultant will be pivotal in driving enterprise transformation. With a hybrid working model based in London, you will benefit from a competitive day rate, opportunities for professional growth, and the chance to work on cutting-edge IT Service Management projects that enhance operational resilience and automation. This role not only allows you to make a significant impact but also fosters an environment of continuous learning and development.
Contact Details:
Gazelle Global Consulting Ltd Recruitment Team
