At a Glance
- Tasks: Build and enhance cloud contact centre capabilities using AWS technologies.
- Company: Major enterprise environment focused on modern AI-enabled customer platforms.
- Benefits: Strong day rate, hybrid working, and opportunity to work with cutting-edge tech.
- Other info: Enjoy a collaborative culture with opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the world of customer service.
- Qualifications: Experience with Amazon Connect, AWS services, and modern JavaScript development.
The predicted salary is between 60000 - 80000 £ per year.
AWS Connect Developer | Contract | Hybrid 6 month contract with strong day rate on offer. Looking for an AWS Connect Developer with solid hands-on delivery experience across Amazon Connect, contact centre platforms, and AWS AI services. This role sits within a major enterprise environment building and enhancing cloud contact centre capabilities using modern AWS technologies.
Key experience required:
- Strong Amazon Connect implementation experience across IVR, routing, CTI and CRM integrations
- AWS services including Lambda, API Gateway, S3 and CloudWatch
- Experience with Amazon Lex, AI/ML services and LLM integrations
- TypeScript / modern JavaScript development
- CI/CD, DevOps and serverless architecture experience
- Ability to build scalable, resilient and secure contact centre solutions
- Strong stakeholder engagement and production support capability
- AWS certifications highly desirable
Hybrid working with 1 day per week onsite. This is a genuinely strong opportunity for someone who enjoys building modern AI-enabled customer platforms rather than endlessly firefighting legacy call centre nightmares from 2007.
For more information and direct contact with me, please send me an email and call only if required. I will be sure to check responses daily and shortlist the best candidates; if you are shortlisted, you will hear from me.
AWS Connect Developer CCaaS in West Bromwich employer: Gazelle Global Consulting Ltd
Join a forward-thinking enterprise that champions innovation and growth in the cloud contact centre space. With a hybrid working model, you will enjoy a flexible work-life balance while collaborating with talented professionals who are passionate about leveraging AWS technologies to create cutting-edge customer solutions. Our commitment to employee development and a supportive work culture ensures that you will thrive in your role as an AWS Connect Developer, making a meaningful impact in a dynamic environment.
Contact Details:
Gazelle Global Consulting Ltd Recruitment Team
