At a Glance
- Tasks: Lead the design and delivery of enterprise-scale service management solutions.
- Company: Join a major transformation programme with a focus on modernising IT operations.
- Benefits: Excellent day rate and immediate interview process for the right candidate.
- Other info: Opportunity to work in a dynamic environment with large-scale retail transformations.
- Why this job: Make a real impact by driving automation and improving service delivery.
- Qualifications: Strong BMC Helix architecture experience and knowledge of ITIL best practices.
The predicted salary is between 70000 - 90000 £ per year.
Looking for a BMC Helix Solution Architect to lead the design and delivery of enterprise-scale service management solutions within a major transformation programme. This role focuses on modernising IT operations, driving automation, and improving service delivery across complex environments.
Key Skills & Experience:
- Strong BMC Helix architecture experience across ITSM, CMDB, Discovery, Digital Workplace and Automation
- Deep understanding of BMC Remedy, integrations, workflows, forms and service management processes
- Proven experience implementing and aligning environments to CIS Controls v8.1
- Strong knowledge of ITIL and enterprise service management best practice
- Experience integrating Helix with cloud, infrastructure, monitoring and third-party platforms
- Expertise in automation, orchestration and AI-driven service management capabilities
- Platform upgrades, migrations, performance optimisation and troubleshooting
- Strong stakeholder engagement and technical leadership skills
Desirable:
- BMC certifications
- Azure, AWS or hybrid cloud experience
- Python, PowerShell, REST API and automation tooling knowledge
- Experience within large-scale retail or enterprise transformation programmes
- Agile and DevOps exposure
Excellent day rate available. Immediate interview process for the right candidate. For more information and direct contact, please send an email and call only if required. Responses will be checked daily and the best candidates will be shortlisted.
Solution Architect BMC HELIX/ITSM in Watford employer: Gazelle Global Consulting Ltd
Join a forward-thinking company that values innovation and collaboration, offering a dynamic work culture in the heart of London. As a Network Engineer / Network Designer, you'll benefit from a competitive day rate, flexible hybrid working arrangements, and opportunities for professional growth within a major transformation programme. With a focus on enterprise network and security projects, this role provides a unique chance to make a significant impact while enjoying 23 days of annual leave.
Contact Details:
Gazelle Global Consulting Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Solution Architect BMC HELIX/ITSM in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with BMC Helix or ITSM. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Showcase your skills! Create a portfolio or a personal website that highlights your projects and achievements related to BMC Helix and service management. This gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and soft skills. Be ready to discuss your experience with automation, integrations, and stakeholder engagement. Practice common interview questions to boost your confidence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Solution Architect BMC HELIX/ITSM in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your BMC Helix architecture experience and any relevant ITIL knowledge. We want to see how your skills align with the role, so don’t be shy about showcasing your expertise in service management processes!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific projects where you've driven automation or improved service delivery, as these are key aspects we’re looking for.
Showcase Your Technical Skills:Don’t forget to highlight your technical skills, especially around integrations, workflows, and automation tools like Python or PowerShell. We love seeing candidates who can demonstrate their hands-on experience with these technologies!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Gazelle Global Consulting Ltd
✨Know Your BMC Helix Inside Out
Make sure you brush up on your BMC Helix architecture knowledge. Be ready to discuss your experience with ITSM, CMDB, and automation in detail. Prepare examples of how you've successfully implemented these solutions in past roles.
✨Showcase Your Technical Skills
Highlight your expertise in integrations, workflows, and service management processes. Be prepared to talk about specific projects where you've used Python, PowerShell, or REST APIs to drive automation and improve service delivery.
✨Understand the Bigger Picture
Familiarise yourself with CIS Controls v8.1 and ITIL best practices. Demonstrating a solid understanding of these frameworks will show that you can align your work with industry standards and contribute to the overall transformation programme.
✨Engage with Stakeholders
Prepare to discuss your experience in stakeholder engagement and technical leadership. Think of examples where you've successfully collaborated with teams or led initiatives, as this will be crucial for driving change in complex environments.
