At a Glance
- Tasks: Architect and deliver innovative BMC Helix solutions for IT Service Management.
- Company: Join a leading enterprise transformation programme in the UK.
- Benefits: Competitive day rate, hybrid work model, and opportunity for professional growth.
- Other info: Exciting contract role with potential for impactful contributions.
- Why this job: Be at the forefront of modernising IT services and driving automation.
- Qualifications: Strong BMC Helix expertise and experience with ITSM and cloud integrations.
The predicted salary is between 65000 - 80000 £ per year.
We are looking for an experienced BMC Helix Solution Architect to support a large-scale enterprise transformation programme focused on modernising IT Service Management, automation, and operational resilience.
Key Responsibilities:
- Architect and deliver BMC Helix solutions across ITSM, CMDB, Discovery, Digital Workplace and Automation
- Lead platform integrations with cloud, infrastructure, monitoring and enterprise applications
- Drive automation, workflow optimisation and AI-enabled service management initiatives
- Define architecture standards, governance and best practices
- Support ITIL-aligned Incident, Problem, Change, Asset and Configuration Management processes
- Lead upgrades, migrations and transformation projects across complex enterprise environments
- Produce solution designs, architecture documentation and technical standards
Required Experience:
- Strong BMC Helix / Remedy architecture expertise
- Experience with ITSM, Discovery, CMDB and Digital Workplace implementations
- CIS Controls v8.1 implementation experience
- Strong understanding of ITIL frameworks and service management best practice
- Experience integrating cloud platforms, enterprise systems and automation tools
- Knowledge of Python, PowerShell, REST APIs or orchestration technologies is beneficial
For more information and direct contact, please send an email and call only if required. Responses will be checked daily and the best candidates will be shortlisted.
BMC Remedy/Helix Consultant ITSM - Solution Architect in Slough employer: Gazelle Global Consulting Ltd
Join a forward-thinking company that values innovation and collaboration, offering a dynamic work culture in the heart of London. As a Network Engineer / Network Designer, you'll benefit from a competitive day rate, flexible hybrid working arrangements, and opportunities for professional growth within a major transformation programme. With a focus on enterprise network and security projects, this role provides a unique chance to make a significant impact while enjoying 23 days of annual leave.
Contact Details:
Gazelle Global Consulting Ltd Recruitment Team
